Ratings based on 959 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The hotel is beautifully decorated, nice and clean, but the staff could be nicer. The dining service was not very welcoming of separating our checks as we were traveling with a large group of students that needed to pay for themselves. Our request was met with an eye roll and a sigh.
by A verified traveler
Posted 29 May 2024
Quite a bit out of town but the views and the service make it worth it.
by A verified traveler
Posted 28 May 2024
Extremely run down, especially shower, which was so small you had issues getting in and out. Food was very average and breakfast not good at all (unless you like sweet artificial breakfast). Bad coffee.
Positive: nice view if you are on the upper floor and quite clean.
by A verified traveler
Posted 23 May 2024
Beautiful spot with an amazing view. The staff are all friendly and helpful. The restaurant has delicious food as well. Shuttle services to the city and beach at a reasonable rate.
Could not recommend more.
by A verified traveler
Posted 12 May 2024
My partner and I recently stayed at Hotel Bel 3 in Palermo and it was an experience that truly stood out. From the moment we arrived we were captivated by such as the panoramic view, the architecture, etc.].
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 7 May 2024
We loved our stay! The staff were very nice and helpful, we played ping pong and pool almost every free opportunity we could, and the breakfast was very convenient and delicious. They had a great restaurant that wasn’t extremely overpriced either. The shuttle was a great way to get into town as the hotel is located quite far from city centre if you were to walk; the shuttle was affordable and the driver was very kind. The only disappointment was the pool as it was closed to get ready for the summer months, which was a bit of a let down for us. However, this definitely doesn’t take away from the fact that we had a great stay with a great room!
by A verified traveler
Posted 28 Apr 2024
Excellent hotel overlooking Palermo. Glorious views towards the city and the sea.
Only let down was the mattress.
Superb restaurant with very friendly staff
by A verified traveler
Posted 23 Apr 2024
Our family room was spacious and the view over Palermo was beautiful. Breakfast was tasty, with many options, and the staff was helpful. We took the shuttle into the city, which I’d recommend, as driving is harrowing (super narrow streets, aggressive mopeds). Only wish the jacuzzi had been open - we were looking forward to it. They were doing some work on the pools and patio while we were there, probably to prepare for summer. Overall, though, a pleasant stay, apart from the chaos of the city, and overlooking it and the sea.
by A verified traveler
Posted 2 Nov 2023
The restaurant is not great and the service even worse. Not friendly or helpful in the restaurant which apparently is a separate business. The hotel staff was wonderful.
