Ratings based on 619 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
A lovely hotel, lots of character in the main areas and bedroom. Hellpful and engaged staff at reception and breakfast. Close to main bus routes and port etc. Thanks for a great stay
Comment from Hotel Management
31 May 2024 by Front Office, Hotel Management
Dear Ashley,Thank you for your nice review, it was a pleasure having you as our guest.Kind regards
by A verified traveler
Posted 23 May 2024
Great location of this stately hotel. Staff could be more helpful.
We enjoyed the common area for an afternoon drink in this historic hotel.
Comment from Hotel Management
24 May 2024 by Front Office, Hotel Management
Dear Dario,Thank you for your review and for the positive aspects of your stay, we are sorry that you hadn't an excellent impression of our staff, but we will improve in this, thank you for letting us know.We hope to see you soon againKind regards
by A verified traveler
Posted 20 May 2024
The Wagner is a beautifully appointed hotel which is on a very convenient and quiet street with easy walking to many major attractions. The staff was very friendly and responsive. Only negative is the WiFi was somewhat weak. Highly recommend.
Comment from Hotel Management
21 May 2024 by Front Office, Hotel Management
Dear Robert,Thank you for the nice review.Kind regards
by A verified traveler
Posted 29 Apr 2024
The suite was incredible, lovely bathroom, so much space, very comfortable and elegant!
Comment from Hotel Management
30 Apr 2024 by Front Office, Hotel Management
Dear Tilson,Thank you for your nice review.Kind regards
by A verified traveler
Posted 7 Apr 2024
Excelent location! Great customer service!!
Comment from Hotel Management
9 Apr 2024 by Front Office, Hotel Management
Buongiorno Maria,Thank you for your nice review, we are glad to see we succeeded to make your stay so nice.Kind regards
by A verified traveler
Posted 15 Mar 2024
Great location, super early check out so didn’t have time to enjoy hotel
Comment from Hotel Management
15 Mar 2024 by Front Office, Hotel Management
Dear Nathalie,Thank you for sharing your review, we hope to have you soon back again as our guest in order to make you live the hotel a little more.Kind regards
by A verified traveler
Posted 10 Jan 2024 on Orbitz
Grand Hotel Wagner is a gem in Palermo. Magnificent, historical and well preserved. It is conveniently located on a quiet street near city center. Our room was super clean, marble bathroom, daily service. We absolutely loved staying in this beautifully kept and historic hotel.
Many, many thanks to the reception and management team; Alida, Roberto and Wim , for their recommendations and making our stay a wonderful experience. I highly recommend staying at Grand Hotel Wagner.
Comment from Hotel Management
11 Jan 2024 by Front Office, Hotel Management
Dear Maryam,Thank you for this nice review, it's nice to see that you appreciated our efforts! We will share the review with the mentionned staff.See you on a future stay
by A verified traveler
Posted 14 Dec 2023
Comment from Hotel Management
18 Feb 2024 by Front Office, Hotel Management
Thank you for your review.See you soonKind regards
by A verified traveler
A great hotel!
Posted 8 Dec 2023 on HotelsIn a great location the Wagner has all elements of a great hotel: helpful staff, nice decor, comfortable rooms, fabulous breakfast. Such a nice experience in a great city.
Comment from Hotel Management
29 Dec 2023 by Front Office, Hotel Management
Dear Michael,Thank you for the nice review, it's nice to see you liked your stay so much.
by A verified traveler
Posted 23 Oct 2023
Comment from Hotel Management
15 Nov 2023 by Front Office, Hotel Management
Dear Marcela,Thank you for your review.See you soon
