Ratings based on 356 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
This property was such a lovely surprise! Martina was a wonderful host, who was always helpful and always reachable via whatsapp. The room was so much larger than expected, felt pretty new and modern and the bathroom was also in great contemporary condition. Breakfast was lovely, although the coffee was never served in hot cups so was too cold for our liking. A lovely selection for breakfast and they even had Soya milk for us. Soundproofed windows meant that the rooms were really quiet and the location was great, super close to the main road with restaurants and tourism.
by A verified traveler from Raleigh
Posted 14 Jun 2024
Service / people were great. The manager contacted us prior to our checkin to confirm time and offered transportation service from airport ( which you need !!). The room was modern, however the shower did have quite a bit of mold on the grout. The breakfast was only ok, nothing but a few sweet pastries and breads. This is not a cheap place to stay and I feel like there should have been a better selection. It is quite noisy while sleeping, it sounded like someone was moving furniture. Compare to the other European hotels we have stayed at, this was over priced for the overall experience. The only reason I gave it a 4 vs 3 is because of the people.
Comment from Hotel Management
14 Jun 2024 by Martina Reception, Hotel Management
Dear Heather,thanks for your feedback.Our breakfast is very reach, you find all! Bread, croissants, fresh fruits, cereals, yougurts, boiled eggs, sweets, cakes, bread, brioches...and so on. I don't know why you wrote in this way.About rooms, they are all quiet, with soundproof windows. You can read our reviews.Was a pleasure met you.Hope to see you again.Staff
by A verified traveler from Brooklyn
Posted 9 Jun 2024
A great place to stay with excellent breakfast. Very convenient to the center of the city and it was near shopping and dining. An easy trip from the train station and it was walking distance to the airport bus.
by A verified traveler
Posted 4 Jun 2024
Great location and very convenient to see Palermo. Thank you Martina for all your help
by A verified traveler
Posted 28 May 2024
Outstanding customer service provided at every step from start to finish. The room and property were superb and updated. We loved the vintage elevator. Clean, roomy, comfortable room. Breakfast was delicious. Walking distance to top sights. I highly recommend the Delle Vittorie!
Comment from Hotel Management
28 May 2024 by Martina Reception, Hotel Management
Thanks Elise for your beautiful feedback.Was a glad stay with you.Hope to see you soon.Staff
by A verified traveler
Posted 18 May 2024
by A verified traveler from Kelowna
Posted 11 May 2024
outstanding service, location, amenities
Comment from Hotel Management
20 May 2024 by Giuseppe Owner, Hotel Management
Thanks Stephanie for your beautiful feedback.Was a glad stay with you.Hope to see you again,Staff
by A verified traveler
Posted 10 May 2024
The breakfast was so so
Comment from Hotel Management
15 May 2024 by Martina Reception, Hotel Management
Thanks Cecilia for your feedback.Was a pleasure met you.See you soon,Staff
by A verified traveler from Poole
Posted 8 May 2024
This property is in a great location just off the main Maqueda street in Palermo and yet is very quiet. It is very convenient for all the attractions. The rooms are newly refurbished and are very modern and comfortable. The breakfast area is lovely as is the breakfast. This property is highly recommended.
Comment from Hotel Management
9 May 2024 by Giuseppe Owner, Hotel Management
Thanks Jacinta for your feedback.Was a pleasure stay with you.Hope to see you again,Staff
by A verified traveler
Posted 11 Apr 2024
Excellent location in the heart of Palermo's shopping and dining districts, with everything we wanted to see within a couple minutes walk. The staff here were extraordinarily welcoming and proactively offered insights into seeing Palermo.
Very spacious suite with comfortable beds and enough space for yoga in the morning. Breakfast room overlooks a palazzo with art exhibits. Coffee made to order, lovely pastries and a friendly, kind breakfast staff!
Overall a very pleasant stay and one I'd return to and recommend.
Comment from Hotel Management
18 Apr 2024 by Martina Reception, Hotel Management
Thanks Monica for your beautiful feedback.We are very happy :)Was a glad stay with you.Hope to see you again,Staff
