Ratings based on 147 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2023
The property was perfect for what we needed at this point in our vacation - relaxing and a nice pool to cool down in after a hot day touring the Valley of the Temples. The location was great and the dinner Giuseppe made for us was delicious.
The room could have used a little bit of maintenance but was comfortable. Overall we enjoyed our stay.
by A verified traveler from Tacoma Washington
Posted 17 Sep 2019
Great location short walking distance many places. Cab about 40 euro from airport which was fast and easy. Nice staff very helpful. Apartment was very spacious and modern. Secured building, good breakfast, truly helpful staff. Would stay again.
Comment from Hotel Management
23 Sep 2019 by BB 10 SERPOTTA, Hotel Management
Thank you very much for your review.
by A verified traveler
Posted 10 Sep 2019
Lovely property with lovely hosts, who catered for my food allergies. Modern facilities, very clean. Had a little noise from outside in the evening but then nothing the rest of the night. Breakfast was a nice choice. There is a lift which is a bonus, as lots of the older accommodation don't have them.
Comment from Hotel Management
11 Sep 2019 by BB 10 Serpotta, Hotel Management
Thank you very much for your review!
by A verified traveler
Good location, and a decent price
Posted 30 Jul 2019 on HotelsClean room, decent breakfast, good location, about a 15 minute walk to Palermo center. Only complaint is that the balcony faces a huge wall. All in all, it was a good dtay.
Comment from Hotel Management
1 Aug 2019 by BB 10 Serpotta, Hotel Management
Thank you for your review
by A verified traveler
Posted 11 May 2019
Staff were very friendly, bed was comfortable, and shower was quite nice. Breakfast in the morning was also nice.
Comment from Hotel Management
12 May 2019 by BB 10 Serpotta, Hotel Management
Thank you very much for your review.
by A verified traveler
Posted 30 Apr 2019
Great apartment, great location, great staff, great price
Comment from Hotel Management
5 May 2019 by BB 10 Serpotta, Hotel Management
Thank you very much for your review.
by A verified traveler
Great stay in Palermo
Posted 23 Apr 2019 on HotelsHelpful, friendly staff. Great room with comfortable bed. Excellent storage space in bath. Very modern and clean and designed with the traveler's needs in mind. Perfect location for exploring Palermo on foot.
Comment from Hotel Management
30 Apr 2019 by BB 10 Serpotta, Hotel Management
Thank you very much for your review.
by A verified traveler
Posted 25 Mar 2019 on Hotels
Comment from Hotel Management
27 Mar 2019 by BB 10 Serpotta, Hotel Management
THank you very much for your review!
by A verified traveler
Posted 5 Mar 2019
Comment from Hotel Management
2 Apr 2019 by BB 10 Serpotta, Hotel Management
Thank you for your feedback.
by A verified traveler from Basingstoke GB
Posted 27 Feb 2019
Really lovely stay! Great location, lovely staff. I0/10 for price!
Comment from Hotel Management
1 Mar 2019 by BB 10 Serpotta, Hotel Management
Thank you very much for your review.
