Ratings based on 42 Verified Reviews

4.2 out of 5
73% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!

Posted 8 Jan 2024 on Hotels
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2023 on Hotels
5 out of 5
by A verified traveler from Singapore

Posted 18 Nov 2022
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
1 out of 5
by A verified traveler

Laundry never returned!

Posted 18 Oct 2022 on Hotels
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2021 on Hotels
5 out of 5
by A verified traveler

The best in palembang

Posted 2 Aug 2019 on Hotels
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Gopshk@gmail.com

Posted 20 Apr 2018
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
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