Ratings based on 26 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2020 on Hotels
4 out of 5
by A verified traveler

Comfortable stay

Posted 11 Aug 2019 on Hotels
Good experience. Friendly staff
5 out of 5
by A verified traveler

Nice Place

Posted 6 Feb 2019 on Hotels
Peaceful,Safe & Affordale
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice and cosy hotel.

Posted 6 Apr 2018
The staff were friendly and welcoming. Room was clean and comfortable. The only complaint that I have is that the restaurant or should I call it a cafe needs to have a wider choice of food. Overall I am happy with my stay and I would recommend it to friends.
4 out of 5
by A verified traveler

Good for short stay

Posted 18 Mar 2018 on Hotels
location is fine, can Grab easily to go anywhere in town area
2 out of 5
by A verified traveler

Everything was ok until...

Posted 28 Jun 2017 on Hotels
Everything is completely ok, only 2 things bothering me: - They don't give you second additional access card, very troublesome when your friend/family need to go down to buy snacks and have to ask the front desk the access card to get the elevator take you to your floor. - The room i got (606), smells like someone just smoking a cigarette inside, and it has an ashtray too. I was too tired to complain or change the room, and we also only spend a night for transit. - No electric kettle in the room, we have to get hot water from the water dispenser outside. - No mini fridge just to chill the mineral water, so we ended up buying from the minimarket.
Comment from Hotel Management
6 Jul 2017
Thank you for visiting Amaris Hotel Palembang, we are very fond of your disappointment we will improve again. Hopefully the other time we can serve you better. Management Amaris Hotel Palembang Thankyou.
4 out of 5
by Arief

easy to get around

Posted 26 Dec 2016 on Hotels
good value price
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2016 on Hotels
4 out of 5
by Raisa Savitri

This traveler left a rating score only Posted 11 Aug 2016 on Hotels
3 out of 5
by prita

This traveler left a rating score only Posted 2 Jan 2016 on Hotels