Ratings based on 16 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chappaqua
Posted 2 Jan 2024 on Travelocity
by A verified traveler
Posted 10 Apr 2023
Over priced for quality. The ac didn't seem to cool at all and the toilet smelled bad due to sewer gases escaping through floor drain.
The property was clean and staff ia friendly.
by A verified traveler
Posted 9 Nov 2022
by A verified traveler
Posted 13 Jun 2022
Good service and good breakfast
Comment from Hotel Management
18 Jun 2022 by Kanak Raj., Hotel Management
Dear Mr.Ramesh, Vanakkam from Regency Tirunelveli by GRT Hotels. We are incredibly grateful that you took the time out to leave us a review. We are glad to see that you have a memorable experience with the service and hospitality extended by our team. We give the utmost importance to our guest comments as they help us to improve and continually provide the best guest experience possible. Thank you for your wonderful comments on our property and hospitality. Regards, Kanak Raj, Front Office Manager
by A verified traveler
Gem in small town- a must stay!
Posted 29 Dec 2021 on HotelsOne of the Best hotels I’ve stayed in India! We reserved 3 rooms for family of 8 with pink beddings & rooms were clean, spacious & exceeded my standards! One room with green bedding was smaller & tight, but clean. Towels & beddings were also clean, bed was comfortable & we had a roll out bed in one room & that was comfy too. This place is a gem for small town & breakfast was fabulous! Best masala dosa & sambhar, pongal & veg & non veg items were delicious. Staff was courteous & check in was a breeze. I would improve the business chairs & lighting but overall great place! Highly recommend this hotel, visiting from USA, our family was welcomed & left appreciative.
Comment from Hotel Management
31 Dec 2021 by Kanak Raj., Hotel Management
Dear Mr.Zumar,
We are incredibly grateful that you took the time out to leave us a review. We are glad to see that you have a memorable experience with the service and hospitality extended by our team. Thank you for your wonderful comments on our property and hospitality.
The team at Regency Tirunelveli By GRT hotels is elated to see that you have rated us with such a positive review. And yes, our team is dedicated to always giving you the best service, and always striving to make you feel welcome!
We are so glad to know that you have a memorable experience.
We look forward to welcoming you back with us soon to deliver similar memorable experiences and thank you again for your recommendations to others.
Thanks & Regards,
by A verified traveler
Fantastic
Posted 8 Jul 2021 on HotelsPerfect stay. Excellent breakfast
by A verified traveler
Posted 8 Jun 2021
Worst Receptionists; They ask Weird questions and declarations at Check-in. Surprisingly, the room service person showed more hospitality than the front desk receptionist!.Very disappointing management! Never book rooms in any of the GRT hotels!!!
Comment from Hotel Management
19 Jun 2021 by JOE, Hotel Management
Dear Guest,
I am so disappointed to hear of your experience here at our hotel. we are known for providing exemplary personalized hospitality, and so we sincerely offer our apologies that you did not find this to be the case during your stay
The room type that guest are checked into is dependent on the room type and number of persons that they are booked into. At the Time of check in our front office team have briefed you very clearly on the room part which is booked by you.
Nevertheless, we are working diligently to correct these issues and I appreciate that you brought them to my attention.
Regards
Joe Dominic Richard
General Manager
by A verified traveler
Great stay
Posted 1 Mar 2021 on HotelsVery comfortable, neat and hygiene cleaning . Spacious rooms
Comment from Hotel Management
8 Jun 2021 by Kanak Raj., Hotel Management
Dear Guest, Greetings from Regency Tirunelveli By GRT Hotels. I wish to thank you for staying with us. It was a pleasure to have you with us. I do hope that we were able to deliver our commitment to provide you with professional guest service from our genuine hospitality. Thank you for sparing your time for reviewing us. Looking forward to serving you. Warm regards, .
by A verified traveler from Coimbatore
Posted 23 Sep 2019
Central located.Worth for money.Plan to stay again
Comment from Hotel Management
15 Nov 2019 by Peer, Hotel Management
Dear Mr Subramaniam, Greetings from Regency Tirunelveli by GRT Hotels. While we sincerely thank you for your overall comments regarding the hotel and its services, we stand committed in assuring you that every effort shall be made to continue to meet up your expectations. It is our priority to be hospitable to all our guests. Thank you for sparing your time. Looking forward to serving you. Warm regards, Peer Mohamed General Manager 9003021015
by A verified traveler
Great international standard hotel in thirunelveli
Posted 18 Jul 2019 on HotelsBeing an international traveler, I found this hotel to be a great international standard hotel in Thirunelveli. Staff were courteous and helpful. Continental and south Indian breakfast were complimentary. The noise from the bar or restaurant can creep into the room but subsides by night time. Toilet and bathrooms are a little strange because they are not sealed. Please carry room freshner. Concierge services are good. Location is OK.
