Ratings based on 12 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Sep 2022 on Orbitz
Really cute hotel in one of the cutest towns in Punta Sardegna! Service is excellent and super friendly. Miriam at the front-desk was particularly kind and efficient. She made checking-in and out a breeze. The hotel is down a short slope with small stores, and right in front of a beautiful beach. Overall a great stay! Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Private oasis

Posted 28 Sep 2017
Enjoyed this charming hotel during my stay in Porto Rafael! I would probably consider this hotel more of a B & B as opposed to a hotel though. There are only 6 or 7 rooms which also adds to the privacy and intimate feeling of the place. The hotel staff were EXCELLENT (Laura the manager speaks English and was incredibly helpful with EVERYTHING) and the location is only 15 minutes out of Palau. You definitely need a car though if you plan to get around.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2019
5 out of 5
by A verified traveler

Bellissimo soggiorno

Posted 3 Aug 2019 on Hotels
Premetto che Porto Rafael e’ un posto speciale, quindi l’ hotel sulla piazzetta ha un fascino unico. Sono stata fortunata perche’ la mia camera aveva il terrazzino con vista mare, sulla piazzetta il che non ha prezzo. Monica e’ il valore aggiunto dell’ hotel, disponibile e gentile. Per il resto non c e’ servizio. Visti i prezzi , investirei in una colazione, anche basica ( caffe’ e croissant)magari facendo un accordo col Gattovolpa, il bar sotto l hotel. Cambierebbe tutto. Comunque ci tornero’ con grande piacere.
5 out of 5
by A verified traveler

Posted 19 May 2019
Zauberhaftes Hotel und Lage! Achtung, die angegebene Adresse in Expedia ist falsch, sie müssen ca. 2 Minuten den Berg weiter hoch rechts weiterfahren.
Comment from Hotel Management
21 May 2019 by Laura, Hotel Management
Thank you for your input - We are glad you enjoyed your stay. We hope expedia will update the map and we hope to see you again soon.
4 out of 5
by A verified traveler

Good hotel, but not for elderly or small kids

Posted 27 Aug 2018 on Hotels
Porto Rafael is a known location for its lovely surroundings. The hotel itself is located on a little square and is rather unconventional. To reach it, one need to leave the car on the nearby street, and roll/carry their bags down to the square for about 100m. The road down (and up) is not easy, paved with stones, and rather steep. At the square there are no hotel signs, ask the restaurant waiters for directions. To reach the rooms one has to then carry the bags 2 floors up, no elevator there. I would not recommend elderly people or families with small kids to live in this hotel just because going up and down that road and stairs, especially in warm weather could be quite a challenge. Hotel has 6-7 rooms in total, so not many guests, and in general it was quiet. However the walls are thin, so prepare to occasionally hear your neighbours talking, etc. We had a tiny room (6-7 sq m probably) and even tinier bathroom. Room is clean, very nicely furnished, and double bed is very comfortable. Our windows faced the "inner garden", that is just a wall to the next building. Rooms facing the square should have better view, but must be very noisy. Breakfast is good, but be there on time, as the food tend to run out well before the end of the breakfast time. The restaurant by the hotel is expensive, even for the Costa Smeralda. The beach is nearby, but lots of boats come and go, so choose beaches somewhere else. To sum up, a good hotel, great surroundings, but would not stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2018 on Hotels
3 out of 5
by A verified traveler

Posted 24 Jul 2018 on Hotels
poco curato, lampadina rotta, frigo non funzionante, poco attenti e curati nella colazione wI-FI non funzionava
Comment from Hotel Management
25 Jul 2018 by management, Hotel Management
Hello Stefania, We are sorry to read your review. We do acknowledge that the bulb on the lamp had stopped working during you stay, as can happen from time to time. As soon as you let us know, it was promptly replaced. We apologize for this inconvenience. All of the mini-bars do work, but as they are small, they are made to keep cool only the items we provide. If you put your own items in the fridge, in addition to the items we had provided, it is natural that the fridge will not work to the maximum potential. We do have free wifi for our guests, both in the lobby area and in the restaurant- and they are both working perfectly. I apologize if you were unable to benefit from these hotel perks. We look forward to welcoming you again at Rafael Boutique Hotel, and thank you once again for staying with us.
5 out of 5
by A verified traveler from Hamburg

Tolle Lage, charmant, freundlich

Posted 16 Jul 2018
Tolle Lage, zusammen mit dem sehr guten Restaurant ein toller Ort um Abende zu verbringen oder nach Palau zu fahren Freundliche Mitarbeiter, täglich frische Handtücher etc, ich komme wieder
2 out of 5
by A verified traveler

Décevant

Posted 14 May 2018 on Hotels
Assez déçue par cet hôtel. Le lieux est très mignon mais c'est tout ! La chambre est petite, la salle de bain étaient sale. Le petit déjeuner est très décevant, c'est café ou rien, le buffet est vide alors que nous n'étions que 3 couples dans l'hôtel !