Ratings based on 182 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
23 May 2024 by Mayra Prieto, Hotel Management
Estimado Arturo. Gracias por su comentario y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel.Atentamente,Dpto de recepción
by A verified traveler
Posted 2 Mar 2024
Nice hotel and pleasant with happy staff and a professional finish and approach. Would stay again
by A verified traveler
Posted 17 Sep 2023
Would recommend to anyone looking to stay in the area. We would without a doubt stay here again. The room was very spacious including the bathroom. Kitchen was great and the bedroom was huge for a hotel!! The tapas in the restaurant were delicious and some of the best we tried honestly. Lastly there was tons of free parking all around the hotel for those of you who rent a car. We found it safe and quiet. The town centre is a short walk aways (around 10 min) where you will find shopping and dining!
Comment from Hotel Management
18 Sep 2023 by Lluís, Hotel Management
Hello Michaela,Thank you very much for your review!We look forward to your next visit to Arrels d'Empordà****.Yours sincerely,LluísAparthotel Arrels d'Empordà****
by A verified traveler
Posted 28 Jul 2023
The staff were very helpful and the service in the restaurant and bar was lovely, food was good too. The rooms have everything you need, although the coffee machine was flashing red and orange light constantly and only one pour button worked. There were no instructions on how to use the microwave as it was one of those multi function ones. The pool area was pleasant. Over all a pleasant stay the area is not as inspiring as some of the surrounding towns though.
Comment from Hotel Management
30 Jul 2023 by Claudia, Hotel Management
Dear Audrey,Thank you very much for your stay at Arrels and for your comment.We hope to see you again.Greetings,ClaudiaDpto. RecepAparthotel Arrels d'Empordà****
by A verified traveler
Posted 22 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Lluís, Hotel Management
Hello Amy! Thank you very much for your staying with us and for your review.Yours sincerely,Lluís PellicerAparthotel Arrels d'Empordà****
by A verified traveler
Posted 2 Mar 2023
Clean, modern and spacious rooms very conveniently located across street from the main bus terminal. Staff was excellent: friendly and helpful. Would definitely stay there again.
Comment from Hotel Management
5 Mar 2023 by Aparthotel Arrels d'Empordà ****, Hotel Management
Dear Philip,Thank you for your stay at Arrels. We take care of our apartments so that clients enjoy their experience in our aparthotel.ClaudiaDept Recep
by A verified traveler
Posted 18 Feb 2023 on Hotels
Comment from Hotel Management
22 Feb 2023 by Lluís, Hotel Management
Gracias por su tiempo en valorarnos. Lamentamos que su puntuación haya sido tan baja, y agradeceríamos nos comentara los porqués de la misma para poder mejorar en su próxima estancia.Saludos cordiales,Lluís Aparthotel Arrels d'Empordà****
by A verified traveler
Posted 18 Nov 2022
Safe, clean, and convenient town setting. Friendly and accommodating staff. A ground floor restaurant for convenient meal needs.
Comment from Hotel Management
7 Dec 2022 by Lluís, Hotel Management
Thank you very much Eduardo for your staying and review! We hope to see you again soon in Arrels!Yours sincerely,Lluís PellicerAparthotel Arrels d'Empordà****
by A verified traveler
Posted 12 Nov 2021 on Hotels
Bathroom really needs hooks and a towel rail. Car parking a little difficult as we arrived late.
Comment from Hotel Management
12 Nov 2021 by Aparthotel Arrels d´Empordà****, Hotel Management
Dear Leonard, Thank you for your time. We are making some changes and we take note of all suggestions.
Best Regards
Aparthotel Arrels d´Empordà****
by A verified traveler
Posted 27 Oct 2019 on Hotels
