Ratings based on 1,089 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
It was quiet and clean
Comment from Hotel Management
3 May 2024 by Hotel Management, Hotel Management
Hello Alex! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 3 May 2024
Quiet and friendly environment
Comment from Hotel Management
3 May 2024 by Hotel Management, Hotel Management
Hello, Rolando. Thank you for the positive feedback and review. We're glad you enjoyed your stay and look forward to seeing you again next time!Regards,
by A verified traveler
Posted 1 May 2024
Excellent experience
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Hello Mary! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 1 May 2024
Pool should be open later and dining was just so-so not great
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Good evening, Sunshine. We apologize for the pool only being open until 5PM currently. It is not quite in-season just yet, and we're slowly opening it up. Thank you for the feedback. The experience we provide will continue to improve, as we take guest feedback into consideration.Regards,
by A verified traveler
Posted 1 May 2024
Restaurants are very limited especially some of them are not open at certain hours. Swimming pool is not open on weekdays - we were there on a weekday and wanted to lounge at the pool since we know kids are still in school. Weird roulette game table also. They play with cards.
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Good evening, Concepcion. We apologize for the your stay not meeting your expectations. Currently, the pool is not open on weekdays, as it is still not in-season just yet. Thank you for the feedback! We're always looking to improve!Regards,
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Hello Hardy! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Good evening, Humberto. Thank you for the great review. We're glad you enjoyed your stay with us and look forward to seeing you again!Regards,
by A verified traveler from Los Angeles
Posted 30 Apr 2024
Not crowded
Comment from Hotel Management
30 Apr 2024 by Hotel Management, Hotel Management
Hello Melissa! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.
by A verified traveler
Posted 29 Apr 2024
Excellent service, clean rooms and lots of gambling options.
Comment from Hotel Management
29 Apr 2024 by Hotel Management, Hotel Management
Good evening, Michelle. Thank you for the feedback. We're glad you enjoyed your stay and the service we provided. Here's to next time!Regards,
by A verified traveler
Posted 29 Apr 2024
Very friendly and helpful staff. Very clean and well maintained facility. Room was beautiful, comfortable and large. The bathroom was well appointed with plenty of room and a separate room for the toilet.
Comment from Hotel Management
29 Apr 2024 by Hotel Management, Hotel Management
Hello Blanca, Thank you for the great feedback and review! We're glad you enjoyed your stay with us and look forward to seeing you again!
