Ratings based on 4 Verified Reviews

1.0 out of 5
1.7 Room cleanliness
1.3 Service & staff
1.7 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Denver, CO

Language barrier and no taxi service

Posted 2 Jan 2018
This well-meaning family has set up a 'resort' a few miles out of Pak Chong. Taxi drivers charge exorbitant fees in Thai baht to get you there, then are reluctant to come pick you up. Grab does not work in this part of Thailand. There are no restaurants or markets within walking distance. The worst part of the experience was trying to check in. Though I had prepaid for the room on Expedia, the proprietor was concerned that Expedia hadn't transferred funds to her and wanted me to pay again in cash. She spoke little English, and apparently had no understanding of how the transaction through Expedia was supposed to work. No one else in the family spoke any English. They let me and my travel partner into our rooms, but the payment conversation lasted over SIX HOURS. We finally angrily prepared to leave and walk back into town at dusk, since no taxis would come get us, and they finally relented and allowed us to stay (in the fully prepaid rooms). The rooms themselves were typical for low budget. (the only ones left available. Don't wait to make reservations over Christmas and New Year's!) the vinyl mattress had one sheet that slipped out from under me so that I ended up on the vinyl surface most the night. The hot water box did not work and I had a cold shower. I had to do some unfortunate pantomiming to get them to understand that there was no toilet paper in the room. This place was the most frustrating hotel experience I've had. Never again.
1 out of 5
by A verified traveler from USA

on line booking bummer bungalow

Posted 2 Jan 2018
These folks are not ready for on line booking and credit card pre pay. It was hours of them coming at us to pay with baht in hand when it had all been dealt with on line. We showed our bank statements, called Expedia twice to confirm our payment was complete and had an Expedia service representative on a call with all of us at once to clear it up. It never happened. We did stay a night after our attempt at walking away with bags. There were smiles along the way but it was exhausting and a total drag. We felt trapped. If you’re still considering this place even now, know that you are too far out of town to fetch a taxi from the street. You will not have access to any food or restaurants. I’d offer a big ‘don’t bother ‘ for this place for 2018 at least.
1 out of 5
by A verified traveler

ให้มิจฉาชีพมาหลอกลูกค้าผ่านระบบโดยไม่มีดารตรวจสอบ

Posted 10 Dec 2019 on Hotels
ไม่ได้เข้าพัก ทั้งที่ชำระเงินผ่าน เคาน์เตอร์ 7-11 ในราคา 520 บาท พอถึงที่พักแจ้งว่าไม่ทราบเรื่อง และมีคนโดนหลอกจ่ายเงินมาแบบนี้แล้วเมื่อตอนเย็น ทางที่พักยังแจ้งอีกว่า วันที่ลูกค้าต้องการเข้าพัก ทางที่พักมีการอัพราคาที่พักเป็นราคา 1,300 บาท เพราะฉะนั้นราคาที่ลูกค้าชำระเงินมาไม่มีแน่นอน และที่พักก็เต็มแล้วอีกด้วย ห่วยมาก ทั้งระบบการจองที่ไม่มีความน่าเชื่อถือ และที่พัก
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2018