Ratings based on 146 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
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by A verified traveler
Posted 4 Jun 2024
This place was a gem. Staff was friendly and the pub was awesome! Good beer and food
by A verified traveler
Posted 16 Apr 2024
I have visited the abbey inn twice in the last 5 months. The Staff are friendly and helpful. Accommodation is excellent and clean and comfortable. Would definitely book in again if I was coming up to Scotland.
Comment from Hotel Management
8 May 2024 by Jilly McLean, Hotel Management
Hi Stuart thank you for such a a positive review. We look forward to seeing you again on your next visit to Scotland.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Disappointed with the stay at this hotel, when booking there was no mention of the activity’s in the hotel. After booking a few days later got an email saying we may hear music in our room. This was an understatement, until 1am in the morning we could hear banging music through the room as if we was in the venue.
After receiving the email I thought to cancel but no cancel policy in place. So be very careful when booking a weekend if you want to sleep.
We ordered drinks to the room using the app that didn’t turn up and we have had to launch a case with PayPal to get the refund.
Rooms are nice which is a shame it got let down, at the price point I would avoid
Comment from Hotel Management
16 Mar 2024 by manager, Hotel Management
Hi Matthew. In response to your feedback. We do let all guests know there is entertainment on so this was your choice not to cancel. We also have a cancellation policy in place like all hotels. Thanks
by A verified traveler
!8th Party
Posted 5 Feb 2024 on HotelsRoom wasa good size especially since I use a walker the extra room was great. Bed was extremely comfortable. Breakfast was great although disappointed there was no cereal. Staff very friendly and helpful especially young Matthew. Will reccommend to family and friends and will return.
Comment from Hotel Management
16 Mar 2024 by Deputy Manager, Hotel Management
Hi Karen, We have now got our continental buffet breakfast table up and running so the next time you visit us there will be cereal. Thanks
by A verified traveler
Welldone
Posted 27 Jan 2024 on HotelsI like staying here through workbeven though it would be ceaper to get a taxi home
Its very welcoming, great staff and a comfortable room always.
Ihave stayed here approx 5 times
Comment from Hotel Management
28 Jan 2024 by Deputy Manager, Hotel Management
thank you for such a kind review we hope to see you again soon
by A verified traveler
Christmas Break
Posted 29 Dec 2023 on HotelsIt was amazing and staff recognised me from last year. Jilly and Lucy were very professional and friendly with their tireless dedication to their work. So comfortable and look forward to coming back soon.
Comment from Hotel Management
20 Jan 2024 by Jilly, Hotel Management
Hi Peter, was great seeing you again, thanks for the great feedback we look forward to seeing you on your next visit.
by A verified traveler
Posted 17 Dec 2023
Excellent stay
Comment from Hotel Management
20 Jan 2024 by Deputy Manager, Hotel Management
Hi Lawrence, thanks for the great review
by A verified traveler
Posted 13 Dec 2023
Comment from Hotel Management
20 Jan 2024 by Deputy Manager, Hotel Management
Hi Keith thank you so much for the great score.
by A verified traveler
Posted 10 Dec 2023
The staff were so helpful, it was a wonderful place to stay.
Comment from Hotel Management
20 Jan 2024 by Deputy Manager, Hotel Management
Hi Kevin, we are so pleased you enjoyed your time with us. We hope you visit again soon.
