Ratings based on 386 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 5 Jun 2024
I had two great nights of sleep in a very quiet room. It was dark long after daybreak, thanks to excellent curtains.
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear Bill,Thank you so much for your generous ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
by A verified traveler
Posted 2 Jun 2024
Good
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear James,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Sincerely,Management Team
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
7 Jun 2024 by M, Hotel Management
Dear William,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
by A verified traveler
Posted 29 May 2024
Its the best hotel in Kentucky. First time staying there and i love it. The pool, hottube and the restaurant. Its awesome.
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear Jeffrey,We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
by A verified traveler
Posted 25 May 2024
Bathroom is small & no exhaust fan. Everything else in room was great.
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear Diana,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
by A verified traveler
Posted 9 May 2024
Very well kept property. Very unique as well. Cleanliness was amazing. Wasn’t there long enough to really use any amenities, however there were a wide variety.
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Morgan,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team
by A verified traveler
Posted 5 May 2024
Poor service at breakfast room. Could not check out in person or get copy of receipt because the front desk was unmanned - waited for 7 minutes then just left, as my time is precious to me.
Room and facilities were in excellent condition and clean.
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Dan,We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We ask you to trust us and our timing, allowing us to drive our efforts in a more positive direction to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Jeff,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
by A verified traveler
Posted 16 Apr 2024
Having stayed there over the years, I was very disappointed that breakfast area was closed and now they offer breakfast but with plastic utensils. The help staff was very nice and friendly but still eating with cheap plastic utensils, while paying almost $150 a night.
Comment from Hotel Management
19 Apr 2024 by M, Hotel Management
Dear David,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
