Ratings based on 752 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Jun 2024
No cable tv, ice machine not working.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Very clean, breakfast great, staff friendly.
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Loved it second time here jacuzzi suite is everything.
1 out of 5
by A verified traveler

Posted 8 Jun 2024
Never got hot water in the shower. Sink plumbing was backwards. Tub had black spots and a dark ring. Should have been replaced long ago.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2024
5 out of 5
by A verified traveler from Bristolville

Posted 24 May 2024
Everything was exquisite. An Absolutely beautiful experience! So grateful!
5 out of 5
by A verified traveler

Posted 22 May 2024
A beautiful property with many unexpected amenities such as an indoor pool, iron and ironing board in the room, a refrigerator, microwave oven and the ubiquitous coffee maker. A walk in shower with an adjustable shower head, plenty of towels and great lighting in the room itself. Breakfast is available and free from 8:00-10:00am. All in all a terrific value for the price. Very friendly staff, with plenty of smiles, great attitudes and willing to go the extra mile to please their guests. Highly recommended if you’re staying in the Painesville, Ohio area.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 19 May 2024
We had a great experience in the hotel, staff especially Nary us very accommodating and helpful. Kitchen staff as well were great , breakfast was great. Very clean hotel and pool. I definitely recommend the hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024