Ratings based on 515 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Appears all the rooms have recently been remolded. The room was nice a clean and a very good value for what it was.
Comment from Hotel Management
17 Jun 2024 by Hotel Management , Hotel Management
Thank you for giving us a perfect score rating. We are thrilled that you enjoyed your stay. Safe travels!
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Hotel Management , Hotel Management
Thank you for staying with us! We hope to see you again when your travels bring you back to Pagosa Springs.
by A verified traveler
Posted 12 Jun 2024
Very comfortable bed pillows a little to hard for our taste.walking distance to everything great customer service
Comment from Hotel Management
13 Jun 2024 by Hotel Management , Hotel Management
Oh no! We are very sorry about the pillows. Thank you for letting us know about this that way we can address the problem. Thank you for your business.
by A verified traveler from Kansas City
Posted 4 Jun 2024
Great Owners Great Spot on the River !!
Comment from Hotel Management
4 Jun 2024 by Ryan front desk., Hotel Management
Thanks, Graig we appreciate your review & glad you enjoyed your stay we hope to see you again soon!
by A verified traveler from Albuquerque
Posted 1 Jun 2024
Brand new updates throughout. Nice spacious rooms. Stones throw from ponds and river.
Comment from Hotel Management
3 Jun 2024 by Hotel Management , Hotel Management
Thank you for staying with us. We are happy you like the updates. We hope to see you again when you travels bring you back to Pagosa Springs.
by A verified traveler
Posted 1 Jun 2024
The access to the river walk just behind the hotel is a wonderful extra. Staff were very friendly and knowledgable.
Comment from Hotel Management
3 Jun 2024 by Hotel Management , Hotel Management
Thank you so much for taking the time to share your experience at the RiverWalk Inn. We take pride in knowing our guests are happy with their vacation experience. We will pass along the lovely comments directed to our staff which will brighten their day. Have a great day!
by A verified traveler
Posted 28 May 2024
The hot tub room was above expectation, and the fact you can reserve it privately for 30 min was great!
I was a little disappointed in the room because I thought I had specifically requested a room with a bathtub and also a Mountain View. Also for a deluxe king room a microwave would have been helpful too.
Comment from Hotel Management
3 Jun 2024 by Hotel Management , Hotel Management
We value your business and your feedback so we can view our hotel through the eyes of our guests and make changes where possible. Good and bad, feedback gives us the opportunity to grow as a team and as individuals. Thank you and safe travels.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
17 Jun 2024 by Hotel Management , Hotel Management
It makes us happy to know you enjoyed your visit at the RiverWalk Inn. Thank you for your business. I hope you have a great day.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
13 Jun 2024 by Hotel Management , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 19 May 2024
Well worth the money and very nice.
Comment from Hotel Management
21 May 2024 by Hotel Management , Hotel Management
We are pleased that you enjoyed your stay at The RiverWalk Inn. Thank you for taking the time to give us a review.
