Ratings based on 926 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Staff wasn’t very nice. They were never at the counter. Front desk appears to hate their job.
by A verified traveler
Posted 4 Jun 2024
They serve warm and fresh breakfast!
Comment from Hotel Management
4 Jun 2024 by front desk, Hotel Management
Thank you for the wonderful rating and we hope you have a fantastic day.
by A verified traveler
Posted 4 Jun 2024
Room was not clean. The sofa bed was not comfortable. The hot tub was dirty. Break fast was the same all days. Absolutely no change. Only good thing about this property is that it is very close to Glen Canyon Dam
Comment from Hotel Management
4 Jun 2024 by front desk, Hotel Management
Thank you for taking the time to leave a review and were sorry to hear about your stay. We will pass it down to our management team and make improvements on our end. Again thank you and have a wonderful day.
by A verified traveler
Posted 3 Jun 2024
na
Comment from Hotel Management
4 Jun 2024 by front desk, Hotel Management
Thank you for the rating and we hope you have a wonderful day.
by A verified traveler from hercules
Posted 2 Jun 2024
A perfect trip
Comment from Hotel Management
3 Jun 2024 by front desk, Hotel Management
Thank you for taking the time to leave a rating and we hope you have a wonderful day.
by A verified traveler
Posted 2 Jun 2024
Loved my suite. Beautiful location, easy to get to.
Comment from Hotel Management
3 Jun 2024 by front desk, Hotel Management
Thank you for taking the time to leave a review and we hope you have a wonderful day.
by A verified traveler from Arcadia
Posted 2 Jun 2024
Right at freeway exit, easy to find
Comment from Hotel Management
3 Jun 2024 by front desk, Hotel Management
Thank you for taking the time to leave a review and we hope you have a wonderful day.
by A verified traveler
Posted 2 Jun 2024
Met all of our needs!
Comment from Hotel Management
2 Jun 2024 by General Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. We are thrilled to hear that we met all of your needs during your time with us.Your satisfaction is our top priority, and we are pleased that you found our accommodations and services to your liking. We truly appreciate your positive rating and are grateful for your support.If there are any specific areas where you believe we can improve and earn that extra star for a perfect rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to continuously enhance the guest experience.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great stay in the future.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by General Manager, Hotel Management
We're sorry to hear that your experience fell short of expectations. If you could share more details, we'd appreciate the opportunity to address any concerns.
by A verified traveler
Posted 1 Jun 2024
Excellent value for a really nice hotel with a great location. My husband and I stayed here for 3 nights the end of May ‘24. It was our home base for visiting the Grand Canyon, Horseshoe Bend, and Lake Powell, and we couldn’t have been happier. We stayed in a King Suite, and the room was very spacious. We had a huge jetted tub right in our room, which was SO nice after our long days of hiking and paddle boarding. The free breakfast was decent, nothing spectacular, but adequate. I highly recommend this place!
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you and your husband enjoyed your recent stay at our hotel and that it served as a perfect home base for your adventures in the beautiful Grand Canyon, Horseshoe Bend, and Lake Powell areas.We're delighted that you found our hotel to be excellent value with a great location. It's fantastic to know that our King Suite provided you with the spaciousness and comfort you needed, and that you were able to relax in the jetted tub after your exciting days of hiking and paddleboarding.We're also glad that you found our complimentary breakfast to be adequate for your needs, though we're always looking for ways to enhance our offerings further.Your recommendation means the world to us, and we truly appreciate your kind words. It was our pleasure to host you, and we would be honored to welcome you back for another memorable stay whenever your travels bring you to the area again.
