Ratings based on 26 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice getaway from the city
Posted 31 Dec 2019 on HotelsNice place to getaway from the city. Not much things to do around the hotel. A place to go to if you like to chill and relax. Weather is generally cool. There is only a vegetarian restaurant serving buffet lunch/dinner at a fixed price and no other food options and no convenient store too.
by A verified traveler
Posted 3 Dec 2019 on Hotels
by A verified traveler from Brunei
Posted 13 Aug 2019
Insufficient of water supply when taking shower have to wait for next 10-15 seconds of water supply. Unable to flush toilet water
by A verified traveler
Posted 8 Feb 2019 on Hotels
Limited eatery & expensive. Smelly toilet. No TV in room.
by A verified traveler
Lovely Getaway from the Hustle and bustle
Posted 5 Feb 2019 on HotelsThe Borneo Highlands are amazingly calm and a peaceful quiet place to relax and unwind. The god course area is nice along with the accommodation.
The room is nice, basic but nice as it's clean and comfortable. The meals were good and good portions. The massage at the Spa was well priced and good.
Do make a visit to the Kalimantan View which is within the property and shares a border with Indonesia. You be within inches of the Indonesia border line.
by A verified traveler
Very poor maintenance
Posted 2 Dec 2018 on HotelsRoom was not maintain, very bad condition. No activity on day
Recommended
for Everyoneby A verified traveler from Wellington
Stunning view in the highlands.
Posted 20 Mar 2018
Pros: Food and tremendous location.
Cons: Services staff in dining room was not knowledgeable and frequently confused.
Location: Deep in rain forest in the highlands. So much to see and do nearby. Great if you want to see birds and orangutans (at the nearby Sarawak State Forest)
This hotel is mixed bag. On one hand, I dare you to a more beautiful location that allows such easy access to the rainforest. Truly stunning vistas, especially from the Kalimantan lookout at 3200 feet on the property that gives wide views of Indonesia Kalimantan. The room was very comfortable, with great windows and a traditional look and feel with a stunning bath (no tub). I greatly enjoyed my room. The Internet was also not bad for being in the middle of the jungle. The spa was nice, if small and the food was vegetarian, but tasty and with great variety. I really enjoyed "being in the jungle." The golf course was in a great shape. Now for the down side: the hotel/development was clearly part of some grand scheme that has failed to take off. Only about 5% of the property lots were sold, so parts of the area have the "not finished construction site look." Luckily the jungle is busy reclaiming the unsold lots. The common areas need a spruce up. They are not dingy or dirty; the housekeeping staff cleans the place very well, its just that everything looks twenty years old. The food is great, the front desk staff is great, the servers in the restaurant are not good. Yet, as you are in the dining room with is open and richly detailed with wood and carvings, you feel as if you are in the a true Dayak longhouse (a luxury one). I hope the hotel can stay open. More guests should make the journey up the mountain and into the rainforest. The nearby Sarawak Forest is great for orangutans
by A verified traveler
Posted 20 Feb 2018 on Hotels
Food is good for vegetarian, scenery view is nice. Not too many tour choices unless you are there for golf. Many facilities are shamefully lack of maintenance. Staff is friendly
by Chin
Posted 3 Jun 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Kuala Lumpur
Sarawak Good Cooling Retreat
Posted 15 May 2017
Pros: Great atmosphere & good food.
Cons: Quality of bath foam & especially shampoo. Should provide hair conditioner & "Do not disturb" Sign for room.
Location: Go up with a powerful car. Visit Bidayuh tribe long house about 2km away from foot of highlands. Try their Tuak - local alcohol and tapioca cracker.
The highlands atmosphere was great - fresh & cooling. The place was quiet & good for relaxing. It is actually a 18-hole golf course but the occupancy is very low. In fact, there were only my family - 4 pax during our stay. Hence the choice of food was kind of limited. But the serving and taste were good. Viewing the Kalimantan border was thrilling. My children went for a safe & interesting jungle trekking (many leeches) & night safari (did not see much). Overall is a good place to go for relaxation of body & mind.
