Ratings based on 32 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The property is very nice breakfast is good just be careful not to leave any money in the room as 250 euros where taken from my bag reported it police unfortunately nothing could be done
Comment from Hotel Management
29 May 2024 by Extended stay , Hotel Management
Dear Mr Khaled, Thank you for your feedback. Despite the incident, we hope you made the most of your extended stay. With regard to the situation you mention, it should be noted that as soon as you reported your money missing, we willingly and promptly called the appropriate authorities to help you. You had the opportunity to complain about the damage that was apparently caused to you on our premises and you didn't do so. We have used every means to help you and have done everything in our power. Our main interest is to continue to honour our good name and integrity and to be excellent in the service we provide. Thank You.
by A verified traveler
Posted 7 May 2024
We very much enjoyed our one night stay. Clean bedroom and bath. The building is of historic design. The exterior and interior walls are of large granite blocks. The hotel is located in the country site, it is quiet and has a very helpful and accommodating staff. We would like to go back for a longer stay.
Comment from Hotel Management
1 Jun 2024 by .., Hotel Management
Dear Mr. Martin, Thank you for sharing your excellent comment. We are delighted that you enjoyed our facilities and services to the full. We hope to see you again soon! Best regards, The Team, Hotel de Charme Quinta do Pinheiro
by A verified traveler
A Real Gem
Posted 30 Jan 2024 on HotelsThis hotel was a true gem. Our room was lovely. The staff was great. and the breakfast was outstanding. Everyone was cheerful and helpful. The only negative was the bathroom door should have opened out into the room because there was plenty of room to do so but when you opened it into the bathroom you couldn't open it all the way. Very easy to remedy. A lovely experience we truly enjoyed.
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 9 Aug 2023 on Hotels
by A verified traveler
A lovely place to stay
Posted 9 Aug 2023 on HotelsVery clean although there were some problems with the air conditioning in our building.
by A verified traveler from Marietta
Posted 29 Jul 2023
The place was charming. The staff was super helpful and amazing! The breakfast was fantastic! There was ample parking. Overall, it was and is a great place to stay.
by A verified traveler
Don't miss this place, it is fantastic.
Posted 20 Apr 2023 on HotelsI would recommend this Hotel to anyone, but especially for Couples. It is very romantic. The attention to detail is exceptional. The check in was easy and they speak English, Portuguese, Spanish. Claudia helped us to get settled in and helped with restaurant reservation. She was an exceptional person. Ana, had breakfast ready every morning and also was exceptional. She bend over backwards and made us Cappuccinos and provided us with a list of places to visit, and she was spot on. Every detail from their crest on napkins to the sheets was beautifully done.
Even Families would love this place. They had two playgrounds for younger children. The property is huge and is adjacent to a Golfcourse, although not open, but you can walk the grounds and check it out. They are able to handle Company conference, large weddings or other gatherings. They treates us like VIPs, and I can guarantee that they do so for any guests. The surroundings are also wonderful, it used to be a monastery. Without Hotels.com we woupd have missed this place, and that would have been a real pitty.
There are wonderful restaurants and many things to do. I would go back at any time! We loved it!
by A verified traveler
Posted 9 Oct 2022 on Hotels
by A verified traveler
Felt like a princess
Posted 9 Nov 2021 on HotelsTruly unique stay. Feels like a castle. Staff speaks very good English and we’re very friendly. King size bed in a very large room. Breakfast display very beautiful. Even lent us an outlet converter.
