Ratings based on 207 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2024
Excellent services, staff everyone
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 29 Jun 2023
by A verified traveler from Richmond
Posted 12 Jun 2023
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient;
They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :(
They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
by A verified traveler
Posted 30 May 2023 on Hotels
by A verified traveler
Posted 25 Feb 2023
by A verified traveler
Posted 16 Feb 2023
by A verified traveler
Posted 1 Jan 2023 on Hotels
Comment from Hotel Management
6 Jan 2023 by CASA BASALTO , Hotel Management
Hola Noboru, Muchas gracias por la puntuación. ¡Te esperamos pronto!CASA BASALTO
by A verified traveler from Highlands
Posted 25 Nov 2022
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Comment from Hotel Management
6 Jan 2023 by CASA BASALTO , Hotel Management
Hola Martin, Gracias por el comentario, pondremos atención en ello y así continuar mejorando. ¡Te esperamos pronto!CASA BASALTO
by A verified traveler
Posted 4 Oct 2022 on Hotels
Comment from Hotel Management
6 Jan 2023 by CASA BASALTO , Hotel Management
Hola Martin, Gracias por calificarnos :) ¡Te esperamos pronto!CASA BASALTO
