Ratings based on 161 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Mar 2024
The staff was very kind and helpful! The rooms were also nice and cozy and breakfast was delicious. Thoroughly enjoyed my stay ☺️
Comment from Hotel Management
26 Mar 2024 by Vessel Hotel Kumamoto Airport Ogata , Hotel Management
Thank you for using Vessel Hotel Kumamoto Airport.We would also like to thank you for taking the time out of your busy schedule to post a review.All of our staff are very happy to receive your many compliments.Regarding breakfast, we incorporate menus according to the season, and all of our staff work hard to ensure that our guests are satisfied.We will continue to not be complacent with the status quo and hope that our customers will be happy and have a good rest.All the staff will do their best.If you come to Kumamoto again, please stay at Vessel Hotel Kumamoto Airport.We look forward to seeing you again.Vessel Hotel Kumamoto Airport
5 out of 5
by A verified traveler

Posted 11 May 2021 on Hotels
Good location for what I wanted. Free breakfast, free coffee and drink bar with soft drinks, tea and coffee. Only minor thing I didn’t like was the pillows. I’m sure I could have asked for an extra, so it wasn’t a huge deal, but their pillow was a bit on the thin side for me.
Comment from Hotel Management
11 May 2021 by ベッセルホテル熊本空港 関永, Hotel Management
Thank you for staying at Vessel Hotel Kumamoto Airport. Also, thank you for posting while you are busy. The hotel offers a Japanese and Western buffet for free breakfast to all guests. We sincerely apologize for any inconvenience caused by the pillow. All the staff will continue to devote themselves so that our customers can rest with peace of mind. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 31 Aug 2019
the staff are great and will try to assist in any way they can. Even when Expedia booked a smoking room instead of a non-smoking room.
4 out of 5
by A verified traveler

Free breakfast was awesome!

Posted 17 May 2019 on Hotels
Great value for our stay during golden week! Free buffet style breakfast was offered, a great way to try out what locals eat in the mornings!
Comment from Hotel Management
22 May 2019 by VESSEL HOTEL KUMAMOTO AIRPORT ODA, Hotel Management
Thank you for staying at our hotel. We are very glad that you liked our hotel breakfast. Breakfast is free, and in addition to daily and seasonal menus, a menu unique to Kumamoto is also available. We hope you enjoy our breakfast. We are looking forward to seeing you next time.
5 out of 5
by A verified traveler

Posted 19 Feb 2019
Comment from Hotel Management
14 Mar 2019 by ベッセルホテル熊本空港 小田, Hotel Management
この度はベッセルホテル熊本空港をご利用いただきまして誠にありがとうございます。また、ご投稿いただきましたこと重ねてお礼申しあげます。これからもお客様により快適に安心してご利用いただけますホテルでありますよう一層努めてまいりますので今後ともベッセルホテル熊本空港を末永くご愛顧くださいますようお願い申しあげます。お客様のまたのご来館を心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 12 Feb 2019
Good location
Comment from Hotel Management
16 Feb 2019 by ベッセルホテル熊本空港 小田, Hotel Management
この度はご投稿をお寄せいただきまして誠にありがとうございます。また、お褒めのお言葉をお寄せいたただきましたこと重ねてお礼申しあげます。スタッフ一同大変嬉しく拝見いたしました。これからもお客様に常に魅力を感じていただけますホテルでありますよう一層努めてまいりますので今後ともベッセルホテル熊本空港をどうぞよろしくお願い申しあげます。
5 out of 5
by Kent

Good stay

Posted 4 Apr 2017 on Hotels
Very good stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted 9 Nov 2015
Staff is nice. Location is suitable for traveller who drives
4 out of 5
by A verified traveler

Posted 5 May 2024
風が強かったせいか通路からの風切音がうるさく 何度も目が覚めました。 それ以外は大満足でした。ありがとうございます。
Comment from Hotel Management
9 May 2024 by ベッセルホテル熊本空港 フロント係, Hotel Management
の度は、ベッセルホテル熊本空港にご宿泊いただきまして誠にありがとうございますまた、お忙しいところ口コミへご投稿いただきまして重ねてお礼申しあげます。当日は大変風も強く、風の音で眠れなかったとのことで大変ご不快な思いをさせてしまい申し訳ございませんでした。普段は大変のどかで過ごしやすい地域ではありますが、山裾に位置しておりますため、日によって風が強い日もございます。その他の点ではご満足いただけたようで大変嬉しく今後のスタッフの励みになります。また機会がございましたらご利用いただけますと幸いでございます。ベッセルホテル熊本空港　宮本
5 out of 5
by A verified traveler

Posted 3 May 2024
朝食終了時間の10分にバタバタと行ったのですが、とても気持ちよく迎えて下さり、ゆっくり食事をさせて頂きました。朝から心がほっこりして気持ちの良い旅になりました。 ありがとうございました。
Comment from Hotel Management
4 May 2024 by ベッセルホテル熊本空港 フロント スニタ, Hotel Management
の度は、ベッセルホテル熊本空港にご宿泊いただきまして誠にありがとうございます。また、お忙しいところ口コミへご投稿いただきまして重ねてお礼申しあげます。お褒めのお言葉をいただきましてスタッフ一同大変嬉しく思います。ご朝食に関しましては,季節に応じてのメニューを取り入れており、限定メニューもご用意しておりますので、次回も是非お楽しみくださいませ。また機会がありましたら、再度当ホテルをご利用いただけましたら幸いでございます。ベッセルホテル熊本空港 フロントスニタ
Back to Hotel Details Showing Reviews 1 - 10 of 161 Next