Ratings based on 343 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Very friendly staff, hotel is close to airport
Comment from Hotel Management
10 May 2024 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Margaret, On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back to Hotel DeSilva Inn Katowice Airport
by A verified traveler
Posted 14 Apr 2024
The service was very good
Comment from Hotel Management
10 May 2024 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Beatrice, We truly appreciate your effort to share your experience after staying with us! As standard and service are our top priority. We hope that you’ll decide to visit us in the nearest future.
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dziękujemy za pozytywną opinię i zapraszamy ponownie.
by A verified traveler from La Prairie
Posted 30 Aug 2023
Comment from Hotel Management
20 Sep 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dziękujemy za najwyższą ocenę i zapraszamy ponownie do Hotelu DeSilva Inn Katowice Airport.
by A verified traveler from Biblis
Posted 12 Jun 2023
Comment from Hotel Management
26 Jul 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Marek, Thank you for visiting us. As a team we are always providing the best possible service. We hope to welcome you again in future.
by A verified traveler
Posted 8 Jun 2023
Vegetarian menus and vegan meals !
Good restaurant
I had a great stay.. nice linens and clean room.
Comment from Hotel Management
9 Jun 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Carol, It was a pleasure to have you as a guest in our hotel. We are thankful that you shared your opinion. It is nice to hear that your stay was pleasant and enjoyable. We are happy that our MENU in the Restaurant has met your expectations. We Hope to welcome you again.
by A verified traveler
Posted 1 Jun 2023
Nothing unique. It';s a good hotel to spend one night before a flight.
Comment from Hotel Management
9 Jun 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Andrzej, Thank you for visiting us. As a team we are always providing the best possible service. We hope to welcome you again in future.
by A verified traveler
Posted 15 Apr 2023 on Hotels
Comment from Hotel Management
17 Apr 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Mr W, Thank you for visiting us. As a team we are always providing the best possible service. We hope to welcome you again in future.
by A verified traveler
Bed not so comfy but very good breakfast
Posted 16 Feb 2023 on HotelsHotel close to the airport, very convenient for the early departure. Breakfast got a lot of choice and made with premium products. The down sides are; the aircond is a bit noisy and the mattress is way too soft wondering if it was not just a foam instead of a matress.
Comment from Hotel Management
17 Feb 2023 by Justyna Konieczko- Sales Manager, Hotel Management
Dear Dominique, It was a pleasure to have you as a guest in our hotel. We are thankful that you shared your opinion and we’ll make sure to take all of your suggestions into consideration to improve our services and standards. We have mattresses in our rooms. Too soft for some and very comfortable for another. We hope to welcome you again.
by A verified traveler
Posted 2 Oct 2022
THIS HOTEL IS CONVENIENT AND THE STAFF IS ALWAYS SO ACCOMMODATING AND KIND. I NOTICED THIS TRIP, THAT THE BATHROOOM WAS NOT CLEANED WELL. HAIRS LEFT AND URINE SMELL..THIS IS THE FIRST TIME I EXPERIENCED THIS. USUALLY FINE..ONE OTHER PROBLEM WAS THE REFRIGERATOR WAS NOT WORKING AT ALL AND I ASKED THE DESK AND THEY SEEMED TO KNOW THE REFRIGERATORS WERE NOT MAINTAINED. ..AND I NEEDED IT
Comment from Hotel Management
7 Oct 2022 by Justyna Konieczko, Hotel Management
Dear Carol, It was a pleasure to have you as a guest in our hotel. We are thankful that you shared your opinion and we’ll make sure to take all of your suggestions into consideration to improve our services and standards. We hope to welcome you again.
