Ratings based on 977 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Convenient to everything and so many dining options! The hotel is nice. My room was nice, but it had some areas that could have been cleaned a bit better, so bring disinfectant wipes just in case. The overall experience was good. I would definitely recommend this hotel.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Excellent customer service
5 out of 5
by A verified traveler

Posted 31 May 2024
Easy walk and convenient to shopping, transportation, and attractions. Great location for a weekend getaway! Staff at the hotel were excellent. Very professional, knowledgeable, and helpful with sharing info re: the transport and travel to/from hotel and VA, DC attractions
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2024
5 out of 5
by A verified traveler

Posted 26 May 2024
Great!
1 out of 5
by A verified traveler from Richmond

Posted 26 May 2024
Arrived at 8pm and the beds were not made. We left allowed them to clean the rooms and came back they had given the same room to another family and this family had put soda all in the bed and open water and poured it on the floor.
5 out of 5
by A verified traveler

Posted 24 May 2024
The elevator was broken and I had to walk up flights of stairs to the next level. The whole time. Ppl have luggage, children, strollers etc. Ti lug up those stairs. I was not happy about it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
Everyone was nice.
5 out of 5
by A verified traveler

Posted 12 May 2024
It was nice