Ratings based on 994 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Friendly and helpful staff
by A verified traveler
Posted 30 May 2024
We have stayed here several past times before with no issue but for this mother's day I couldn't believe the poor condition around and our own room. When we were walking around our room outside we smelled gas. I tried to call front desk but the phone in the room doesn't work. I let the front desk know later and said they would get someone right away to look into that.
Nothing was done and i kept telling the front desk several times and days since we had a three day and 2 night stay. We were concerned about our safety since we had our small child.
I was upset since they told me at checkout that management would call me at a later time or that I can call for any other questions or concerns.
Don't know if i will come back.
Comment from Hotel Management
5 Jun 2024 by Dianne, Hotel Management
Deat Maria,We sincerely apologize for he lack of follow-up regarding the issue at hand. We did contact our engineering department immediately upon your reporting the issue and was assured they were addressing the issue and no one was in danger. We do feel badly regarding our lack of of follow-up with you and again sincerely apologize for this. We do hope you will consider staying with us again so that we can provide you with a mbetter experience. Residence Inn Team
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 24 Apr 2024
There is a lot of renovating going on and the first
we there was a lot of construction noice till a changed rooms.
Comment from Hotel Management
5 Jun 2024 by Dianne, Hotel Management
Dear Achim,Thank you for sharing about your recent experience at our hotel. We do apologize for our noise and happy we were able to make you comfortable. We hope you will stay with us again the next time you are in Oxnard and see all of our improvements!
by A verified traveler
Posted 17 Apr 2024
Loved the rooms
Comment from Hotel Management
5 Jun 2024 by d, Hotel Management
Dear Tina,We are so happy to reccive your great review and hear you loved our accommodations. Please come back and see us again the next time you are in our area!Residence Inn River Ridge Team
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 28 Mar 2024
Love the upgrades to the rooms! Large and spacious studio with full kitchen, living room and bathroom. Modern style with upgraded amenities. Will be back!
Comment from Hotel Management
28 Mar 2024 by Dianne, Hotel Management
Dear Rachel,We are so happy to hear you were happy with our new look! It will be really nice when the entire property is done and we can start on the landscaping. We appreciate your sharing and look forward to your next visit with us. Residence Inn River ridge Team
by A verified traveler
Posted 28 Mar 2024
Nice stay, liked the full size refrigerator, dishwasher & kitchen setup
Comment from Hotel Management
28 Mar 2024 by Dianne, Hotel Management
Hi Jackie,We appreciate your taking the time to let us know you enjoyed your stay with us. We hope you will consider staying with us again the next time your travels brings you to our area. Residence Inn River Ridge Team
by A verified traveler from Irvine
Posted 26 Mar 2024
Need better breakfast choices
Comment from Hotel Management
2 Apr 2024 by Dianne, Hotel Management
Dear Michael,It's always nice to hear from our guests and know they had an enjoyable experience with us. We hope you will consider us again the next time your travels brings you to our area.Residence Inn River Ridge Team
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Dianne, Hotel Management
Dear Jeremy,Thank you for the all 10 review! We are so happy to know you had a great stay with us. We hope we will see you again soon. Residence Inn River Ridge Team
