Ratings based on 36 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Good location. TV service was bad. No elevator,so not good for elderly people.
by A verified traveler
Posted 28 May 2024
Clean and convenient. Fit for purpose and in a good location
Comment from Hotel Management
28 May 2024 by AT, Hotel Management
Dear Tom,Thank you very much for your beautiful feedback and review regarding your stay,It helps us improve ourself for our future guest and yourself, thank you and we are looking forward for your future stay with us,Kind Regards,The Bocardo Team.
by A verified traveler
Posted 27 May 2024
Location great. This is not a 4* hotel. Staff were nowhere to be found most of the time, apart from one who locked herself out and had to be buzzed back in. Shower emitted a noisy high pitched whine as soon as turned on. AC unit rattled whenever turned on. Windows were not double glazed. We had booked for two nights but left after one night.
Comment from Hotel Management
27 May 2024 by Bocardo Reservations Team, Hotel Management
Dear Alan,Thank you for taking time to share your feedback. We're glad to hear that you found our location convenient, but we're deeply sorry that the rest of your stay did not meet your expectations.We appreciate you bringing these to our attention, and we will address these problems immediately to prevent future occurrences.If there's anything else you would like to discuss, please feel free to contact us directly.Kind Regards,
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Bocardo Reservations Team, Hotel Management
Dear Autumn,Thank you for your feedback. We hope another chance to hosting you in near future.Kind Regards,
by A verified traveler
Posted 25 May 2024
Staff was friendly. Close to many restaurants, near train station.
Comment from Hotel Management
25 May 2024 by Bocardo Reservations Team, Hotel Management
Dear Joanne,Thank you for your feedback and kind words. We are delighted that you enjoyed your stay with us, and looking forward to hosting you once again.Kind Regards
by A verified traveler
Posted 22 May 2024
I liked the room but it was difficult checking in and there were somany stairs to maneuver.
Comment from Hotel Management
23 May 2024 by Bocardo Reservations Team, Hotel Management
Dear Anne,Thank you for taking out your time and providing us your feedback.We appreciate your positive rating for our property. However, we're sorry to know that you experienced difficulties during check-in and found the stairs challenging.Your feedback is valuable to us as we try our best to improve our services. We will review our check-in procedures to make them more efficient and regarding stairs. We understand guests might have difficulty with straight flights and lack of lift in our property. The Bocardo Hotel is a boutique hotel and is a old property but thank you for bringing this to our attention, will look into ways to better accommodate guests who may have difficulty with stairs.Thank you again for your feedback.Best regards,The Bocardo HotelTeam
by A verified traveler
Posted 21 May 2024
Liked the room and the cleanliness within it. Appreciate the staff in their warm welcome and information sharing. The area is pretty close to everything you’ll need to do as a tourist.
Comment from Hotel Management
23 May 2024 by Bocardo Reservations Team, Hotel Management
Dera Shiew,Thank you for taking the time to share your positive feedback. We’re delighted to hear that you enjoyed your stay with us and found your room clean and comfortable. We appreciate your positive insights on our friendly staff who believes in providing a warm welcome and helpful information. We’re also pleased to hear that our location was convenient and you had a memorable experience in Oxford.Thank you again for your kind words. We look forward to welcoming you back on your next visit.Best Regards,The Bocardo HotelTeam
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Bocardo Reservations Team, Hotel Management
Dear Dave,Thank you for taking your feedback. We are glad you enjoyed staying with us and you like the location of our property.Your feedback is valuable to us as it will encourage us to providing better experience for our future guests.We hope to have an opportunity to accommodate you again on your next visit.Best RegardsThe Bocardo Hotel Team
by A verified traveler
Posted 11 Apr 2024
Vert convenient central location.
Comment from Hotel Management
11 Apr 2024 by George Street Hotel, Hotel Management
Dear Alan,Thank your for your feedback. We hope to hosting you again in future.Kind Regards,
by A verified traveler from Woodcliff Lake
Posted 5 Apr 2024
Connivence to shopping, walkable to town center, all colleges, & history landmarks.
Comment from Hotel Management
6 Apr 2024 by Reservations Team, Hotel Management
Dear Jenn,Thank you for taking out your time and your kind words for our location. We appreciate your positive feedback as it will encourage us to improve more better for our future guests. Warm RegardsThe Bocardo Hotel Team
