Ratings based on 684 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
I would go back
Comment from Hotel Management
22 May 2024 by Adrian, Hotel Management
Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you back.Kind regards,
by A verified traveler
Posted 15 May 2024
Beautiful heritage hotel. Breakfast was excellent value and selection. Walkable to city centre and also on major transportation routes, including the hop on hop off bus ( very convenient).
There is no elevator, which the hotel was clear about but the Expedia site got wrong. The heritage rooms are worth the fee, although located on upper floors.
Comment from Hotel Management
15 May 2024 by Adrian, Hotel Management
Good afternoon,Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you back. On the victorian part of the building there are no rooms on the ground floor and due to her nature, we are not allowed to modify the structure.Kind regards,
by A verified traveler
Posted 12 May 2024
Lovely stay, comfortable bed, nice courtyard area
Comment from Hotel Management
12 May 2024 by Adrian, Hotel Management
Thank you for providing feedback. We glad you enjoyed your stay and we are looking forward to welcoming you back.Kind regards,
by A verified traveler
Posted 12 May 2024
Very near Orthodox Cathedral
Comment from Hotel Management
12 May 2024 by Adrian, Hotel Management
Good morning,Thank you for providing feedback abut your stay. We glad you enjoyed and we are looking forward to welcoming you back.Kind regards,
by A verified traveler
Posted 28 Apr 2024
Spotlessly clean. Incredibly helpful staff who went out of their way to make sure we had a good time. Great location.
Comment from Hotel Management
28 Apr 2024 by Adrian, Hotel Management
Good afternoon,Thank you for taking the time to send us a review. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
7 May 2024 by Adrian, Hotel Management
Good morning,Thank you for taking the time to provide feedback We glad you enjoyed your stay at our hotel and we are looking forward to welcoming you back.Kind regards,
by A verified traveler
Posted 26 Apr 2024
good
Comment from Hotel Management
28 Apr 2024 by Adrian, Hotel Management
Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Adrian, Hotel Management
Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 24 Apr 2024
Great hotel. The restaurant food was excellent and the lounge was very cozy with a fireplace to keep you warm.
Comment from Hotel Management
28 Apr 2024 by Adrian, Hotel Management
Thank you for taking the time to provide feedback. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
by A verified traveler
Posted 23 Apr 2024
Thank you for the wonderful staff, so helpful and cheerful.
Enjoyed our stay.
Comment from Hotel Management
23 Apr 2024 by Adrian, Hotel Management
Good afternoon,Thank you for providing feedback. We glad you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,
