Ratings based on 378 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very comfortable hotel in Oxford.
Comment from Hotel Management
20 May 2024 by Kunal, Hotel Management
Thank you for completing our Guest Questionnaire following your recent stay at The Randolph Hotel in Oxford.We appreciate your feedback, which helps us maintain high standards and services. It's great to see we met/exceeded your expectations. I will share your scores with the team to inspire them to continue delivering exceptional service.We hope to welcome you back soon. Please allow me to assist with your next reservation for a personalized experience.We look forward to your return to The Randolph.
by A verified traveler
Posted 14 May 2024
Property was beautiful. Only issue was a huge step up to get into bathroom.
Comment from Hotel Management
20 May 2024 by Kunal, Hotel Management
Thank you for completing our Guest Questionnaire following your recent stay at The Randolph Hotel in Oxford.We appreciate your feedback, which helps us maintain high standards and services. It's great to see we met/exceeded your expectations. I will share your scores with the team to inspire them to continue delivering exceptional service.We hope to welcome you back soon. Please allow me to assist with your next reservation for a personalized experience.We look forward to your return to The Randolph.
by A verified traveler
Posted 8 May 2024
This hotel was excellent! Ideal location, wonderful staff, rooms were comfortable, food and service were exceptional!
Comment from Hotel Management
12 May 2024 by Erick Lopez, Hotel Management
Dear Helene,We are delighted to hear that you enjoyed your stay!I will forward your feedback to each deparment so they can hear about your kind words.Hope we see you again,
by A verified traveler
Posted 7 May 2024
Nothing
Comment from Hotel Management
12 May 2024 by Erick Lopez, Hotel Management
Dear Kay,Thanks for your feedback!Hope we see you again.Regards,
by A verified traveler
Posted 4 May 2024
Everyone was so willing to help with anything you needed. Liked the bar area and sitting room.
Shower nice and large.
Comment from Hotel Management
5 May 2024 by Mihir C , Hotel Management
Dear MIchael,Thank you for your positive feedback! We're delighted to hear that our staff was so helpful and accommodating during your stay. It's wonderful to know that you enjoyed the bar area and sitting room as well. We're also glad that you found the shower spacious and comfortable. If there's anything else we can assist you with or if you plan to visit us again in the future, please don't hesitate to reach out. We look forward to welcoming you back!Kind Regards,Mihir C
by A verified traveler
Posted 1 May 2024
Right in the heart of Oxford, this hotel made me feel like I was part of the history of the place.
Comment from Hotel Management
6 May 2024 by Larissa, Hotel Management
Dear Janet,Thank you so much for your positive feedback. We always try our best to make our beloved guests smile and leave happy. We are very happy to hear that you enjoyed the location and the unique history touch that the Randolph has! We will be thrilled to welcome you back any time and hopefully with your family and friends!Kind Regards,Larissa Z.
by A verified traveler from Las Vegas
Posted 27 Apr 2024
Comment from Hotel Management
20 May 2024 by Kunal, Hotel Management
Thank you for completing our Guest Questionnaire following your recent stay at The Randolph Hotel in Oxford.We appreciate your feedback, which helps us maintain high standards and services. It's great to see we met/exceeded your expectations. I will share your scores with the team to inspire them to continue delivering exceptional service.We hope to welcome you back soon. Please allow me to assist with your next reservation for a personalized experience.We look forward to your return to The Randolph.
by A verified traveler
Posted 20 Apr 2024
Excellent staff and overall experience
Comment from Hotel Management
20 May 2024 by Kunal, Hotel Management
Thank you for completing our Guest Questionnaire following your recent stay at The Randolph Hotel in Oxford.We appreciate your feedback, which helps us maintain high standards and services. It's great to see we met/exceeded your expectations. I will share your scores with the team to inspire them to continue delivering exceptional service.We hope to welcome you back soon. Please allow me to assist with your next reservation for a personalized experience.We look forward to your return to The Randolph.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
12 May 2024 by Erick Lopez, Hotel Management
Dear Bo,Thanks for your feedback.Hope we see you again!Regards,
by A verified traveler
Posted 6 Apr 2024
