Ratings based on 456 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Very clean. Great staff
Comment from Hotel Management
27 May 2024 by Lee, Hotel Management
Thank you for your feedback! We're thrilled to hear that you found our hotel very clean and enjoyed the service provided by our staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future!
by A verified traveler from Miami
Posted 21 Apr 2024
The staff was very courteous, the hotel was very clean.
Comment from Hotel Management
22 Apr 2024 by Holly , Hotel Management
Thank you for taking to complete a survey. We appreciate your feedback. Hope you stay with us again.
by A verified traveler
Posted 20 Apr 2024
Great
Comment from Hotel Management
22 Apr 2024 by Holly , Hotel Management
Thank you for taking the time to complete a survey. We appreciate your feedback. Hope to have you stay again.
by A verified traveler
Posted 3 Mar 2024
the king size was good
Comment from Hotel Management
4 Mar 2024 by Holly, Hotel Management
Thank you for staying with us. We appreciate your feedback. Hope you come again.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Holly, Hotel Management
Thank you for taking the time to complete a survey. Hope you stay again.
by A verified traveler
Posted 20 Feb 2024 on Travelocity
Room and property was clean and fairly updated. Room was clean but had some cracks in the walls. Bathroom did not have an exhaust fan which I thought was odd. We checked in after 7pm and the person at the desk, Roni, was not friendly or welcoming. She didn’t even say hello or acknowledge that I had walked in. I felt as if I was bothering her. This gave me a negative impression right off the bat. However, the next morning I went down to check out the hot breakfast and the daytime staff was great, friendly, and smiling. The breakfast was actually very good. All in all, I would consider staying again if staying in this area.
Comment from Hotel Management
24 Feb 2024 by Holly , Hotel Management
We appreciate you taking the time to give your feedback. Most hotels ours included do not have individual exhaust fans they are built-in ceiling air intake systems throughout the hotel. I'm sorry to hear your check in experience was not the greatest but am glad the next day it was much better, and you enjoyed your breakfast. Hope you stay again.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Stayed one night on business and found it to be quiet, clean and comfortable. Nice location near I-86.
Comment from Hotel Management
12 Feb 2024 by Holly, Hotel Management
Thank you for taking the time to complete a survey. We appreciate your kind words. Hope you come stay again.
by A verified traveler
Posted 4 Feb 2024
Friendly staff, nice pool, close to the interstate. Also historical area a few minutes down the road where you can shop local. Fast food right across the road for quick meals. We were there for a sporting event and it met our needs for accessibility, ease and safety.
Comment from Hotel Management
12 Feb 2024 by Holly, Hotel Management
Thank you for taking the time to complete a survey. We appreciate your feedback and comments. Hope you stay again.
by A verified traveler
Posted 19 Jan 2024
It looked up to date and modern
Comment from Hotel Management
22 Jan 2024 by Holly , Hotel Management
Thank you for your stay and for filling out a survey. We appreciate your feedback.
by A verified traveler
Posted 27 Dec 2023 on Hotels
They charged us $75 fee for pets, which was unexpected. After being surprised by the additional charge, the staff was rude to us. The room has loud air conditioning systems. We asked to change the room, but the second room has similar issues. At the end we decided to not change the room but just leave the air conditioning off. Breakfast was okay. We didn't get the room with the river view.
Comment from Hotel Management
28 Dec 2023 by Front Desk, Hotel Management
Thank you for your business. It is clearly stated on the 3rd party website you used to book the room that there's a pet fee. Then you switched rooms which incurred additional costs to us because we had to clean 2 rooms from your stay and not 1
