Ratings based on 423 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
They advertised having a pool and it was not operational. No cups or coffee left in our room for our second nite. Hair conditioner had been used by someone else and not a new one to replace it. Overall pretty poor condition of the building.
Comment from Hotel Management
20 May 2024 by Regards,Customer Care Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We have outdoor pool and it is seasonal. We are in the process of cleaning and getting the pool ready. Due to bad weather we have been delayed. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by GM, Hotel Management
We're sincerely sorry for the inconveniences you experienced during your stay. We appreciate your feedback and will address these issues with our team to ensure improvements are made. Please know that your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a much improved experience in the future.
by A verified traveler
Posted 6 May 2024
There was flood in my room and my little started getting bitten by bugs. Not a good stay.
Comment from Hotel Management
7 May 2024 by Guest Experience Team, Hotel Management
We're sincerely sorry for the inconveniences you experienced during your stay. We appreciate your feedback and will address these issues with our team to ensure improvements are made. Please know that your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a much improved experience in the future.
by A verified traveler
Posted 5 May 2024
It was very conveniently located to a couple of venues important to my trip.
Comment from Hotel Management
6 May 2024 by Regards,Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
17 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Guest Experience Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169. We are quite pleased to hear that you had a good overall impression of your stay.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
7 May 2024 by Guest Experience Team, Hotel Management
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 8 Apr 2024
It's reasonably priced. It's not new or updated but clean. Staff was very friendly and helpful.
Comment from Hotel Management
8 Apr 2024 by Guest Experience Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169. We are quite pleased to hear that you had a good overall impression of your stay.
by A verified traveler
Posted 7 Apr 2024
Good place for R&R at the end of the day
Comment from Hotel Management
8 Apr 2024 by Guest Experience Team, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Owasso US-169. We are quite pleased to hear that you had a good overall impression of your stay.
