Ratings based on 564 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Was told the pool was heated and it wasnt, the hot tub wasnt working and the grill was in poor condition, the free breakfast was decent
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Richard,It was a pleasure having you as our guest recently. While it's wonderful to know you started your day off right with our delicious breakfast offerings, we regret that you were not fully satisfied with your stay. Our maintenance team will be sure to look into your concerns so any necessary adjustments or repairs are made promptly. Thank you for your review, and we hope you will give us another chance to change your perceptions down the line.
by A verified traveler
Posted 10 May 2024
Nice and quiet hotel. The rooms were spacious and clean.
Staff was helpful.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Cory,Thank you for choosing Homewood Suites by Hilton Kansas City/Overland Park and letting us know about your wonderful experience. We are pleased our spacious and clean accommodations surpassed your expectations and that our friendly team could provide you with the service you deserve. On behalf of our team, we want to thank you for visiting, and we hope to see you again soon!
by A verified traveler
Posted 22 Apr 2024
Nice but no one ever cleaned room during our Friday to Monday stay. Everything else was great
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Philip,Thank you for taking a moment to leave a review. We are delighted you had an enjoyable overall stay; however, we'll be sure to share your feedback with our team to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope to welcome you back soon.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler from Mountain Grove
Posted 14 Apr 2024
Excellent
Comment from Hotel Management
16 Apr 2024 by General Manager, Hotel Management
Dear Robert,We're delighted you enjoyed your stay at Homewood Suites by Hilton Kansas City/Overland Park! Please come see us again soon.
by A verified traveler
Posted 1 Apr 2024
My family and I stayed here for 3 nights and had a nice and comfortable stay.
Comment from Hotel Management
5 Apr 2024 by General Manager, Hotel Management
Dear Nora,It was such a pleasure having you as our guest recently! Thank you for mentioning our comfortable accommodations and family-friendly atmosphere. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
by A verified traveler
Posted 31 Mar 2024
Excellent service
Comment from Hotel Management
5 Apr 2024 by General Manager, Hotel Management
Thank you so much for the high rating. We're so happy to know that our team's attentive service was the highlight of your visit and that you had a great time with us overall. We hope you'll come back and join us again in the future.
by A verified traveler
Posted 18 Mar 2024
Room was clean and ready when we arrived
Hotel property was also clean, quiet and felt safe
Our 2 bedroom, 2 bathroom space was perfect for the family to spread out and not feel cramped
We will definitely stay again
Comment from Hotel Management
22 Mar 2024 by General Manager, Hotel Management
Dear Robert,Thank you for choosing Homewood Suites by Hilton Kansas City/Overland Park and sharing your delightful, five-star review. We are thrilled to know our clean, spacious accommodations and wonderful property were exactly what your family needed for a perfect stay. We look forward to welcoming you back for another memorable visit.
by A verified traveler
Posted 29 Jan 2024
by A verified traveler
Posted 20 Jan 2024 on Travelocity
