Ratings based on 92 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
I have never before in my whole life seen such a beautiful beach
by A verified traveler
Paradise…. Yes but…
Posted 28 Feb 2024 on HotelsWe stayed at the Paradis D’Ouvéa hotel in February 2024…The island itself is an absolute paradise, a place straight out of a cliché book and an absolute postcard.. look in any direction at any time and you will get a visual overload of beauty…
The hotel however is a different story… this place is one out of two hotels on the entire island and by far the better one out of the lot. It is considered luxurious however, it need a serious cash injection in order to get serious TLC and undergo some major renovations… here are some of the points that truly need some attention
our room, smelled rather funky of humidity and a dire need of fresh air. There is no internet in the rooms.
There is no bell desk so you bring your stuff to your room… not a big deal but it is a big property
The boardwalk to access the rooms gets covered with berries from the trees above when it rains and therefore becomes incredibly slippery and treacherous (see photo)
The food at the restaurant is unbelievably expensive and mediocre at best… I don’t mind paying the equivalent of USD 38 for a plate of pasta but mine was downright inedible.
The hotel feels like it is dramatically understaffed and the service at the restaurant is distant and robotic. They do however make good cocktails and you need to try their infused rum (local vanilla and lemon)
All in all, there were a whole bunch of problems there but we chose to overlook them for the location is so remote and the surroundings are astonishing
by A verified traveler
Wonderful stay but needs attention to their food
Posted 15 Nov 2023 on HotelsGreat location and wonderful views of the beach from our bungalow. Some facilities need maintenance while the table tennis table requires repair and no working balls to play it with. The breakfast was limited and not great quality, food quality is not at par and slow service at their restaurants compared to other establishments in the island with superior and very delicious menu options. They did not bring our luggage to our bungalow upon arrival which was odd but picked it up at check-out.
by A verified traveler
Posted 11 Nov 2023
by A verified traveler from Lincoln
Posted 5 May 2023
We really enjoyed our stay here. Amazing location with our room right on the beach. It was perfect and very private and relaxing. The whole hotel is amazing and beautiful. Some staff don't speak English which made it difficult at times - a few requests went unanswered. But overall, this hotel is excellent and highly recommended.
Comment from Hotel Management
11 Jun 2023 by HOTEL PARADIS OUVEA, Hotel Management
Bonjour,Thank you so much and appreciated your staying with us.We hope you will come back to see us on your holidays.Thank you and have a amazing day,regards
by A verified traveler
Posted 29 Jan 2023
by A verified traveler
Posted 23 Oct 2022
The location is fantastic. The bungalows very spacious. The restaurant is not so good but there's no other option. Recommend to improve the menu and opening hrs. The food wasn't always fresh and is too heavy. We brought our own beach toys. Loved the quite atmosphere everywhere.
by A verified traveler
Poor Services & Management, very disappointing!
Posted 24 Jan 2020 on HotelsPoor bedding, no water for a day long, long chair very old, poor mattresses, no free water in your room, expensive meal 4000 Fr per adult, cheese rotten served. No information offer to visit the key spot of the island, very disappointing! Lock door broken for half day lost. Do not clean your room every day. Manager not available at the hotel, very poor leadership.
by A verified traveler
Posted 30 Dec 2019 on Hotels
by A verified traveler
Posted 7 Dec 2019
We stayed for 2 nights in Nov 2019. You go to this place only for its perfect and beautiful location.... just have the right expectations: it's not a 5* hotel, its prices can be misleading.
Service is friendly but subpar, nobody will help you carry your luggage, any order at the bar will take forever, food is so-so.. My advice is just to go there for 1 or 2 nights, relax and enjoy the view. If you have a car, there are good eating options around, diving at the campsite nearby...
