Ratings based on 50 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Nice Hotel
Comment from Hotel Management
4 Jun 2024 by Firas Musharafieh, Hotel Management
Dear Dominic,Thank you for taking the time to share your feedback.Looking forward to your next visit.Regards,
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
19 May 2024 by Firas Musharafieh, Hotel Management
Dear Serigne,Thank you for your feedback.I would leave to get more details from you so as to know where we can improve to enhance your experience.Best regards,
by A verified traveler
Posted 30 Mar 2024
Always a pleasure to stay in Ouagadougou
Comment from Hotel Management
4 Apr 2024 by Firas Musharafieh, Hotel Management
Dear Sophie,Thank you for your feedback.Always a pleasure to have you with us.Regards,
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Firas Musharafieh, Hotel Management
Dear Stan,Thank you for your feedback.Looking forward to your next visit.Regards,
by A verified traveler
Posted 4 Mar 2024
The staff was very friendly and the rooms were very comfirtable. Only thing I would suggest is to put a table and chaires on the balcony.
Comment from Hotel Management
14 Mar 2024 by Firas Musharafieh, Hotel Management
Dear Laura,Thank you for your feedback.We have taken your suggestion into consideration and i hope to meet you in person on your next stay.Best regards,
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
14 Mar 2024 by Firas Musharafieh, Hotel Management
Dear Emmanuel,Thank you for your feedback.I would be happy to further discuss with you in person as i am aware of the reason behind your review.Best regards,
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Firas Musharafieh, Hotel Management
Dear Ibrahim,Thank you very much for sharing your review.We are glad to know that you were satisfied with our service.Looking forward to your next visit.Regards,
by A verified traveler
Posted 31 Jan 2024
Very secure, great location, courteous staff, excellent breakfast buffet included. Although a bit pricey as compared to other hotels in Ouagadougou, it is worth it, in my opinion. It has all the amenities an American or European traveler would expect to find in a good hotel.
Comment from Hotel Management
1 Feb 2024 by Firas Musharafieh, Hotel Management
Dear Robert,I really appreciate the time you took to share your experience at our hotel.Looking forward to your next visit and i hope we can meet in person.Best regards,
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by Firas Musharafieh, Hotel Management
Dear Daniel,Thank you for taking the time to share your review.We look forward to welcome you back in the near future!Best regards,
by A verified traveler
Posted 1 Dec 2023 on Hotels
Comment from Hotel Management
5 Jan 2024 by Firas Musharafieh, Hotel Management
Dear Daniel,I am sorry to see that we have not met your expectations.It would be my pleasure to meet you during your next visit to further discuss what we can do to enhance your stay.Regards,
