Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ithaca
Posted 31 Dec 2023
Beware the pictures showing a pullout couch. Not all rooms, despite being labeled suites, have one (and the alternative is like a double chair, thinly padded, too narrow to sleep on and uncomfortable even as a place to just sit). The front desk staff after some confused promises over several days eventually provided us with a room that did have a true pull-out one. If you need one, contact the hotel directly. Other than that, very nice hotel. The breakfast buffet features some Belgian specialties along the usual array of hot and cold items. The restaurant is excellent (best blanquette de veau ever!) And if you rent a car, select a really small one. Parking spots are tight for the hotel and everywhere else in Belgium.
by A verified traveler
Posted 24 Dec 2023 on Hotels
by A verified traveler
Posted 28 Oct 2023
Loved this location
by A verified traveler
Posted 12 Oct 2023 on Hotels
by A verified traveler from Mansfield
Posted 30 Aug 2023
by A verified traveler
Posted 25 Jul 2023
by A verified traveler from Smithfield
Posted 9 Jul 2023
We absolutely lovthus location! A few quirks, they don't care for Americans so dont expect all smiles and love from the locals. Its not all the locals but a good amount. Otherwise you would love the locale. The hotel is nice and all the amenities are great, they're was a few issues but overall we enjoyed our time in Belgium. The room has a couple flaws, toilet is in a closet on the other side of the shower room wall, you have to walk around with dirty hands to get to sink. The pillows are small squares and only 3 on a king size bed. No top sheet just a duvet blanket, no extra blankets or pillows in room. Lots of storage and closet space. We found it strange that your key card must stay in the holder at door area to maintain electricity in room. The shower also needs shelves there was no where to put your products.
by A verified traveler
Posted 11 May 2023 on Hotels
by A verified traveler
Posted 17 Dec 2022
They never did coming cleaning unless asked
by A verified traveler
Posted 17 Dec 2022
Every time I have to remind for cleaning the room
