Ratings based on 1,048 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Winnipeg

Posted 2 May 2024
👍
Comment from Hotel Management
3 May 2024 by Ryan, Hotel Management
Thank you very much Vladimir for the wonderful review.
3 out of 5
by A verified traveler

Posted 1 May 2024
If you get a end room you will get lots of morning light really early due to having two sets of windows. The adjoining door next door made for noise travel which was annoying up till 12.30am. The room was also at the elevator entry, noise again! The girl group visiting my neighbor at 11.40pm had to be told to move along by myself as they made loud conversation right at the door next to mine. The room was nicely set out but the bath tub surround could do with a deep clean. The bed pillows where nice when sitting but not so to sleep on, i prefer a flatter one. The TV was on a side wall and was awkward to watch from the bed. The breakfast area was in the basement, a bit tight for seating but had plenty of food. I would stay again but know to make sure my room had better placement.
Comment from Hotel Management
2 May 2024 by Ryan, Hotel Management
Hi Rachael and thank you very much for sharing your review with us. We are sorry to hear of the issues you encountered during your stay, but are happy to hear you would visit us again. When you do, we will be pleased to provide you a room away from the elevator landing. Thank you again.
5 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Ryan, Hotel Management
Thank you Kathy.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Ryan, Hotel Management
Thank you very much
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Second time staying here. Fast check-in and check-out. Friendly front desk agents. Hotel is in good and clean condition.
Comment from Hotel Management
30 Apr 2024 by Ryan, Hotel Management
Hi Taher and thank you very much for the kind review and your continued loyalty. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Don’t let the outside appearance fool you! I was quite concerned when I pulled up, as it’s quite run down looking, but the inside was modern, and spotless. Super quiet as well!
Comment from Hotel Management
30 Apr 2024 by Ryan, Hotel Management
Thank you very much Anne Marie for the wonderful review. We are thrilled to hear you enjoyed your stay and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great place. Clean room. Comfortable bed. Great price. The area is not great. But that's not their fault. Convenient by mall. The Breakfast is very limited. But over all its great value and the room was better than most bigger chain hotels.
Comment from Hotel Management
30 Apr 2024 by Ryan, Hotel Management
Thank you Kevin for the great review. We appreciate the amazing feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
4 out of 5
by A verified traveler

Posted 28 Apr 2024
For the price, a very good value. Keep in mind that you are removed from the center of Ottawa, but with a couple of malls nearby as well as a few restaurant options, it's very good for the money. Even the free breakfast was orderly!
Comment from Hotel Management
29 Apr 2024 by Ryan, Hotel Management
Hi Neil and thank you for taking the time to review your recent stay with us. We appreciate the great feedback and hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
The property is too good. Neat and clean. Spacious room. Compliment breakfast was delicious.
Comment from Hotel Management
29 Apr 2024 by Ryan, Hotel Management
Thank you so much Arjun for the wonderful review. We are happy to hear you enjoyed your stay and look forward to seeing you again soon.