Ratings based on 78 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
The motel was ok. Needed some updates. Staff and owners were nice.
Comment from Hotel Management
3 May 2024 by surrey motel, Hotel Management
thank you
by A verified traveler
Posted 29 Apr 2024
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Comment from Hotel Management
30 Apr 2024 by surrey motel, Hotel Management
thank you
by A verified traveler
Posted 6 Mar 2024
The only thing I didn't like, was that the water temp in the shower was hard to control.
Comment from Hotel Management
6 Mar 2024 by surrey motel, Hotel Management
Dear Guest,Thank you for your good review. and we apologize for the issues you had during your stay. We will absolutely look into your suggestions about shower handle to control water temp. It is nice to know you enjoyed your stay with us and we look forward to hosting you again soon.thank you
by A verified traveler
Posted 27 Dec 2023
clean, friendly staff
Comment from Hotel Management
11 Feb 2024 by surrey motel, Hotel Management
Dear GuestThank you for your feedback. I'm so glad you had a great stay. Thank you for the great review! We're looking forward to seeing you next time.Thank yousurrey motel
by A verified traveler
Posted 12 Nov 2023 on Orbitz
Comment from Hotel Management
5 Dec 2023 by surrey motel, Hotel Management
Thank you
by A verified traveler
Posted 4 Sep 2023
Owners were very nice. older, but good location, excellent price. Easy.
Comment from Hotel Management
4 Sep 2023 by surrey motel, Hotel Management
Dear Guest.Thank you for having stayed with us at the surrey motel. We greatly appreciate your feedback and are glad that you enjoyed your stay. It's very encouraging for our staff to receive such great reviews. As a team, we strive to provide you with the best guest experience possible. We hope to see you again soon and look forward to accommodating you. Thank you again and be well!
by A verified traveler
Posted 29 Aug 2023
Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Comment from Hotel Management
29 Aug 2023 by surrey motel, Hotel Management
Dear Guest.Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our motel met your expectations and that you enjoyed your stay with us. We appreciate your feedback and hope to welcome you back soon.thank you
by A verified traveler
Posted 29 Aug 2023
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Comment from Hotel Management
29 Aug 2023 by surrey motel, Hotel Management
Dear Guest.Thank you for taking the time to share your feedback regarding your recent stay at our motel. We genuinely appreciate your input, as it helps us enhance the overall guest experience. As stuff outside we are doing remodeling. thank you
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by surrey motel, Hotel Management
Dear Mr, BradleyOn behalf of the entire motel team, I want to thank you for sharing about your experience with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to see you again soon.
by A verified traveler
Posted 10 Jul 2023
The room smell like mold and you could feel every spring in the mattress
Comment from Hotel Management
10 Jul 2023 by surrey motel, Hotel Management
thank you
