Ratings based on 329 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
It was good if you are staying for a couple of nights
Comment from Hotel Management
12 May 2024 by Sid, Hotel Management
Thank you for choosing to stay with us on your recent visit to Kemptville and very thoughtful of you to review us to post a feedback. We look forward to the pleasure of being at your service again some time in the near future. Warm Regards,
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Sid, Hotel Management
Dear Scott, Thank you so much for taking the time to leave an excellent rating. We really appreciate you business. we look forward to see you again soon.
by A verified traveler from Toronto
Posted 30 Apr 2024
Staff was very friendly and the room was nice and clean. The walls were a little thin (could hear snoring from neighbouring room), so had to turn fan on the A/C unit to create “white” noise to drown out snoring. Very thin pillows as well, but overall a pleasant stay.
Comment from Hotel Management
1 May 2024 by Sid, Hotel Management
Thank you for leaving the comments.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 30 Apr 2024
An upgraded motel to hotel quality. Available when lower priced Ottawa hotel rooms all booked.
Comment from Hotel Management
30 Apr 2024 by Sid, Hotel Management
Thank you for rate us. Compliments like this motivate us to give more amazing service to our future guests.Thank you and See you again.
by A verified traveler
Posted 29 Apr 2024
This hotel is an hidden gem. The rooms are very nice and clean. The location is convenient and so close to the highway. It is only 30mins drive from Downtown Ottawa. We thoroughly enjoyed our stay here. The breakfast was alright. The only downside is the pre- packaged eggs. I suggest they cook their eggs themselves or don't serve eggs at all. People are very careful when it comes to dairy and poultry products.
The service was excellent. Staff were exceptional. The price is just right. I will be back many more times.
Comment from Hotel Management
29 Apr 2024 by Sid, Hotel Management
Thank you so much for taking the time to rate us, We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so appreciation like this are truly rewarding to hear. We’d love to welcome you back soon. Thanks again!
by A verified traveler
Posted 22 Apr 2024
Clean rooms. The property could use an update on the outside but overall a decent stay and conveniently located to the hwy.
Comment from Hotel Management
22 Apr 2024 by Sid, Hotel Management
Thank you so much for taking the time to rate us, We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so appreciation like this are truly rewarding to hear. We’d love to welcome you back soon. Thanks again!
by A verified traveler
Posted 21 Apr 2024
Bathroom fixtures were loose grab bar in shower was loose and shower very slippery.
Comment from Hotel Management
22 Apr 2024 by Sid, Hotel Management
Thank you for leaving the comments.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 14 Apr 2024
Stayed for one night while having a soccer tournament with my daughter.
Comment from Hotel Management
15 Apr 2024 by Sid, Hotel Management
Thank you so much for taking the time to rate us, We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so appreciation like this are truly rewarding to hear. We’d love to welcome you back soon. Thanks again!
by A verified traveler
Posted 10 Mar 2024
I found the beds to hard for my liking. Room was clean. There is a nice back yard to use for our dog during our stay but sadly hasn't been cleaned of dog poop in some time
Comment from Hotel Management
11 Mar 2024 by Sid, Hotel Management
Thank you for leaving the comments.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 7 Mar 2024
Very clean room, breakfast was good and staff was very friendly
Comment from Hotel Management
11 Mar 2024 by Sid, Hotel Management
Thank you so much for taking the time to rate us, We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so appreciation like this are truly rewarding to hear. We’d love to welcome you back soon. Thanks again!
