Ratings based on 998 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Hotel was in ok shape. Sink drain was broken and sink wouldn’t drain. Grocery store and McDonald’s close by. Easy to get too.
Comment from Hotel Management
16 Apr 2024 by FOM, Hotel Management
Thank you for your feedback. We are sorry that you experienced maintenance issues during your stay and it is our hope that it will not discourage you from staying with us in the future.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by FOM, Hotel Management
Thank you for the positive rating!
by A verified traveler
Posted 1 Mar 2024
Being accused for smoking in the room and told "no evidence" when we went outside and sat in our car and told them to look at the cameras. We even clean3led the room, all we did was sleep and take a showrr and the only good service was the gentleman when we checked in.
Comment from Hotel Management
14 Mar 2024 by FOM, Hotel Management
When the housekeepers suspect a room has been smoked in, it must be checked. Unfortunately, it happens often. When there is no evidence of smoking, there is not much we can do. The room had to be deep cleaned and put out of order for several days because of the lingering odor.
by A verified traveler
Posted 1 Mar 2024
Great service. Clean and well located for where we needed to be.
Comment from Hotel Management
2 Mar 2024 by FOM, Hotel Management
Thank you for the positive feedback. It is much appreciated.
by A verified traveler
Posted 20 Feb 2024
TV was not working with other apps. The tub is rusty.
Comment from Hotel Management
20 Feb 2024 by FOM, Hotel Management
Thank you for taking the time to leave your feedback. All feedback is appreciated. The maintenance department have been notified of the rust in your bathtub and will take care of it immediately.
by A verified traveler
Posted 11 Feb 2024
Great king size bed, no microwave.
Comment from Hotel Management
13 Feb 2024 by FOM, Hotel Management
Thank you for your feedback. We are happy that you enjoyed your stay!
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
13 Feb 2024 by FOM, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
7 Feb 2024 by FOM, Hotel Management
Thank you for your feedback.
by A verified traveler from Maple
Posted 7 Dec 2023
Comment from Hotel Management
3 Feb 2024 by FOM, Hotel Management
Thank you for the positive rating!
by A verified traveler
Posted 4 Dec 2023
The are advertising breakfast included/free continental breakfast. But when you go the continental breakfast area it is closed and the direct you to the restaurant. The restaurant does have a sad breakfast bar setup but it is 8 dollars to have access to the toast, cereal, yogurt, and a croissants. If you want eggs, sausage, waffles, fruit, the is an additional cost and they have to bring it to you. Then they are asking for tips for the service. Not impressed considering in was advertised as a included breakfast at the time of booking.
Comment from Hotel Management
5 Dec 2023 by FOM, Hotel Management
We do not advertise anywhere that breakfast is included and it has been that way since June of this year. I am sorry that you found the breakfast offered in the attached restaurant underwhelming.
