Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
It’s okay.
Comment from Hotel Management
11 May 2024 by Vanessa Baggio, Hotel Management
Hello We would like to thank you for taking the time to complete our online survey. The feedback of our guests is very important to us and your participation helps us to continue our efforts in order to offer excellent service and a wonderful stay.We thank you for your trust and hope to see you again soon.CordiallyVanessa BaggioGeneral Manager
by A verified traveler
Posted 2 May 2024
All good
Comment from Hotel Management
5 May 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.Vanessa Baggio Directrice Comfort Inn Gatineau
by A verified traveler
Posted 30 Apr 2024
Awesome front desk
Comment from Hotel Management
1 May 2024 by Carine, Hotel Management
Good morning, thank you for your positive feedback. Thank you for choosing the Comfort Inn hotel for your stays.
by A verified traveler
Posted 10 Apr 2024
Friendly service
Comment from Hotel Management
12 Apr 2024 by Vanessa Baggio, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. You are truly valued. Hope to see you again soon.Please receive our most cordial greetings.Vanessa BaggioGeneral ManagerComfort Inn Gatineau
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Vanessa Baggio, Hotel Management
Bonjour Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôtCordialment,
by A verified traveler
Posted 7 Apr 2024
We are on the road most of the time and therefore we stay in hotels. We always book 5 rooms for our group. We got in around 11:30 and the receptionist was very dis-organize
First he only had four rooms and even though I was show him my confirmation for five rooms , this guy was telling me he only had 4 rooms for us . After I showed him our confirmation of our 5 rooms then he said it wasn’t his fault.
Finally he gave us five keys for what we thought was going to be for 5 rooms but come to find out he give us the same room twice.
It took us a good 45 minutes to get everything sort it out.
I felt bad for the clerk because it was obvious he was either not experience or very disorganized . Either or it was not a very pleasant night
Comment from Hotel Management
8 Apr 2024 by Vanessa Baggio, Hotel Management
HelloThank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Allow me, on behalf of our establishment, to express our regrets for not being able to adequately meet your expectations during your recent visit.We hope you will allow us to offer you better quality accommodations and services during your next visit to Gatineau.Please receive our most cordial greetings.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Vanessa Baggio, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. You are truly valued. Hope to see you again soon.Please receive our most cordial greetings.Vanessa BaggioGeneral ManagerComfort Inn Gatineau
by A verified traveler
Posted 2 Apr 2024
The room smelled like someone was smoking in the room as a non smoker found it offensive
Comment from Hotel Management
2 Apr 2024 by Vanessa Baggio, Hotel Management
HelloThank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Allow me, on behalf of our establishment, to express our regrets for not being able to adequately meet your expectations during your recent visit. Unfortunately, we have guests who smoke in the hotel, even though it is not allowed.We hope you will allow us to offer you better quality accommodations and services during your next visit to Gatineau.Please receive our most cordial greetings.Vanessa BaggioGeneral ManagerComfort Inn Gatineau
by A verified traveler
Posted 31 Mar 2024
Awesome breakfast ! ! The staff is polite and courteous.
Comment from Hotel Management
1 Apr 2024 by Carine, Hotel Management
Good morning, thank you for your positive feedback regarding the breakfast and the staff. Thank you for choosing Comfort Inn Hotel for your stay.
by A verified traveler
Posted 28 Mar 2024
We have a very good experience.
Comment from Hotel Management
28 Mar 2024 by Carine, Hotel Management
Good morning, thank you for your positive feedback and thank you for choosing the Comfort Inn Hotel for your stay. Your satisfaction is our priority.Have a nice day.
