Ratings based on 32 Verified Reviews

3.9 out of 5
62% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by Mordechai

A basic room that worth the price

Posted 17 Apr 2017 on Hotels
A small room with a door suitable for dwarfs. A kind staff and good service. A very good location.
Comment from Hotel Management
30 Apr 2017
Thank you for the nice comments. HANA will continue to do its utmost in the future. We strive to make our customers comfortable. I am looking forward to the day we meet again.
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Good!
4 out of 5
by A verified traveler

Posted 22 Feb 2024
Positive point: very short distance from station. Near this guesthouse, there's a nice udon restaurant. Room is big enough to rest. Negative Point: short distance from station also means there'll be some noise caused by train. I saw a giant bug on the ceiling at night. Moreover, some electric outlets and little lamp on the bed didn't work. Only outlets in 2 out of 4 beds worked properly. Air conditioner works well, but it barely gets warm. You should pay by cash if you are a foreigner. I saw PayPay QR in there so PayPay may be accepted if you can use.
5 out of 5
by A verified traveler

満足いく宿泊でした。

Posted 24 Sep 2023 on Hotels
自転車で行く事を伝えたら、気を利かせてお部屋を用意していただけました。 洗濯もできたし、一人で過ごすにはちょうどいい静かさでした。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 4 May 2023
若い方や、新しい電子機器に慣れている方には、問題ないとおもいますが、お年寄りや、アナログ世代の我々には、扱いに悩む、場面も何度かあったので、次回利用することあれば、改善されてると助かります。
Comment from Hotel Management
17 May 2023 by HANA, Hotel Management
こんにちは、メッセージをいただき、ありがとうございます。コロナ感染率を抑えるため、電子錠を取り入れました。今後チェックインの時間帯にいるようにします。また逢うことをたのしみにしています。
5 out of 5
by A verified traveler

Posted 25 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by HANAの華, Hotel Management
こんにちは、高く評価していただき、HANAにとって何よりのご褒美です。お客様の声はHANAを運営するバナーであり、ありがとうございます。また会う日までたのしみにしています。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2022