Ratings based on 409 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Staff were super friendly and amnesties nearby. Room was also great.
Comment from Hotel Management
22 Apr 2024 by Front Morita, Hotel Management
Thank you very much for staying at APA Hotel Biwako Seta Ekimae. We are very honored to receive your compliments. We will continue to strive to improve our services. Thank you for your post.
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
20 Mar 2024 by フロント 羽者家, Hotel Management
この度はアパホテル〈びわ湖 瀬田駅前〉にご宿泊頂きましてありがとうございました。滞在中はゆっくりとお過ごし頂けましたでしょうか。また機会がございましたら是非当館をご利用頂けると幸いでございます。お客様のまたのお越しをスタッフ一同お待ちしております。
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
19 Oct 2023 by フロント 藤原, Hotel Management
この度はアパホテル〈びわ湖 瀬田駅前〉にご宿泊頂きまして誠にありがとうございます。滞在中はおくつろぎ頂けましたでしょうか。今後もお客様に選んでいただけるホテルを目指して精進してまいりますので、また機会がございましたら是非当館をご利用下さいませ。またのお越しをお待ちしております。
by A verified traveler
Posted 22 Nov 2021
I’ve stayed here countless times and usually it’s a great experience but this time was quite the exception. The staff at check-in (first time seeing this staff) was quite…rude or unfriendly for lack of a better word. No greeting upon check in (after saying checking in and giving my name), I hand my residence card (didn’t ask if it’s ok to make a copy like usual), the room was for two guests (one key this time), and didn’t even tell me the room number (just handed me the slip of paper).
Room was clean but quite low water pressure, but the first time experiencing this as well, so perhaps just an older room.
Comment from Hotel Management
22 Nov 2021 by フロント 梶, Hotel Management
To customers
Thank you for staying at APA Hotel Biwako Seta Station. Also, I am very sorry that the front desk staff at the time of check-in made me feel very uncomfortable.
We will strengthen our guidance so that we can improve our response immediately.
I am very sorry.
by A verified traveler
Posted 5 Oct 2021
Comment from Hotel Management
18 Jan 2022 by フロント 清水, Hotel Management
この度はアパホテルびわ湖瀬田駅前にご宿泊いただき誠にありがとうございました。今後もより良いサービスを目指して参ります。お客様のまたのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 30 May 2020 on Hotels
Comment from Hotel Management
30 May 2020 by フロント 首藤, Hotel Management
この度はアパホテル〈びわ湖瀬田駅前〉にご宿泊頂きまして誠にありがとうございます。ご滞在中はゆっくりとお過ごし頂けましたでしょうか。当館はJR瀬田駅前に位置し京都からも5駅と観光やビジネスの拠点としてご好評頂いております。 お近くにお越しの際は是非お立ち寄り下さいませ。 お客様のまたのお越しを心よりお待ち申し上げております。
by A verified traveler
APA is always a pleasant hotel to stay at!
Posted 6 Feb 2020 on HotelsI’ve stayed at another APA hotel in Kyoto. The staff and rooms are always a wonderful accommodation with friendly staff, clean rooms and great amenities. They’re always gonna be a choice of mines.
by A verified traveler
Cost effective
Posted 1 Dec 2019 on HotelsTypical APA hotel efficient and cost effective. Only gripe is the pillows which are small and hard.
Comment from Hotel Management
6 Dec 2019 by フロント 城内, Hotel Management
この度はアパホテル〈びわ湖瀬田駅前〉にご宿泊いただきまして誠にありがとうございます。大変良い評価を頂きまして光栄でございます。スタッフ一同サービスの向上に努めて参りますので、お近くにお越しの際は是非お立ち寄り下さいますようお願い申し上げます。
by A verified traveler from Singapore
Posted 30 Oct 2019
conveniently located near to SETA station, 2 X 24hr convenient right beside the hotel, with several restaurant nearby, including 1 of the best Takoyaki i ever had!
Newly renovated.
Comment from Hotel Management
11 Aug 2021 by フロント 石川, Hotel Management
Thank you for staying at APA Hotel (Lake Biwa Seta Station). We are very happy that you were able to spend your time comfortably. Looking forward to seeing you coming again.
by A verified traveler
Posted 24 Oct 2019
Quick trip to Kyoto Station, Lake Biwa and surrounded attractions.
