The New Inn Hotel (Oswestry) Hotel Review

Ratings based on 123 Verified Reviews

3.5 out of 5

72% of guests recommend

3.5 Room cleanliness

3.8 Service & staff

3.3 Room comfort

3.1 Hotel condition

Expedia Verified Reviews

4 out of 5

by A verified traveler

Posted 31 May 2024

Did what we needed, 1 night stay. Awesome views 👍

5 out of 5

by A verified traveler

Posted 10 May 2024

Very historic as was the village

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024

2 out of 5

by A verified traveler

Posted 4 Apr 2024

We arrived at 9PM. It looked like we were not expected. We had to wait about 10 mins to get in a room across the street of the hotel. Possibly that our room was given to someone else. In the room we got it was no soap or shampoo, I had to ask the reception for them. It was no heat, I had to start the radiator, the walls had holes (I was thinking at mice and spiders getting in thru there), a large mirror on a desk was falling if no cup was stopping it from sliding. I was almost to have it smashed by taking the cup for tea. Unpleasant to cross the street with a small child just to ask reception for soap and shampoo

4 out of 5

by A verified traveler

Small gripes, over-all would stay again.

Posted 2 Jan 2024 on Hotels

Great location for Welsh nature. Very friendly staff. Had problems with WiFi both in the pub and the room. No info in the room regarding meal times, network access etc which was odd but the ladies behind the bar were very helpful and friendly so was able to have an enjoyable stay.

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023 on Hotels

3 out of 5

by A verified traveler

Great location, Sad run down hotel

Posted 12 Sep 2023 on Hotels

Firstly, we knew this was a 2 star hotel when we booked. It was the location that was important not the facilities. Never the less the hotel is cosmetically dated and very run down. Room 8 has a broken toilet seat, a tap that does not turn off, a dribble of a cold shower, broken window latches, a double wardrobe full of Christmas decorations and items of clothing, torn carpets, silicon sealant on sockets, a bedside seat made of a chipboard box and uncovered foam. The location is stunning, it's just a shame the owner has let the hotel deteriorate this much. It will not take much effort to fix these broken items in the hotel which will make a huge difference to visitors experience.