Ratings based on 291 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Very clean room, very good facilities
Comment from Hotel Management
2 May 2024 by Stay, Hotel Management
Dear Antonia,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that you appreciated the cleanliness of your room and the facilities. Our team always strives to provide an impeccable experience to all our guests, and it's wonderful to hear that we succeeded during your stay.We hope to welcome you back again in the future for another enjoyable stay!Best regards,Upstairs team
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 13 Nov 2023
by A verified traveler
Posted 11 Jul 2023
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Comment from Hotel Management
12 Jul 2023 by stay , Hotel Management
Dear Robert,Thank you for your reaction.We are verry sorry to hear you had some problems with taking the elevator.The cleaning ladies know they have to take the Upstairs clients as a priority.We will definitely check where this went wrong.Hope you still enjoyed your stay with us.kind regardsUpstairs team
by A verified traveler
Posted 5 Mar 2023 on Hotels
by A verified traveler
Posted 23 Feb 2023
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Comment from Hotel Management
25 Feb 2023 by happy, Hotel Management
Dear Stephen,very happy you enjoyed your stay with us.Hope to see you back soon!always welcome.kind regardsUpstairs team
by A verified traveler
Posted 18 Nov 2022 on Hotels
by A verified traveler
Posted 18 Feb 2022
by A verified traveler
Beachfront hotel, centrally located
Posted 3 Jan 2022 on HotelsA nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families.
Positives:
—Friendly and helpful front desk
—Very convenient location— many restaurants nearby and a supermarket one block over.
—Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel.
—No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities.
Minor Downsides:
—Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major.
—There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk)
—There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you.
Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.
by A verified traveler
Good location n stay
Posted 15 Dec 2021 on HotelsHotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety.
The slide was fun for my 5year old kid. The location is near the beach.
