Ratings based on 492 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2022 on Hotels
5 out of 5
by A verified traveler

Great stay in Hotel Mercure Oostende

Posted 4 Jan 2022 on Hotels
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
5 out of 5
by A verified traveler

Posted 17 Dec 2021 on Hotels
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
5 out of 5
by A verified traveler

Posted 1 Sep 2021
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
4 out of 5
by A verified traveler

Posted 21 Aug 2021 on Hotels
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
Comment from Hotel Management
24 Aug 2021 by Bert Degryse, General Manager, Hotel Management
Dear Guest, Thanks for taking the time to review your visit to our hotel and the nice feedback. It is pleasing to know that your stay with us was enjoyable. We look forward to welcoming you back. Kindest regards, Bert Degryse, General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2020 on Hotels
5 out of 5
by A verified traveler from Zele

Posted 6 Sep 2020
Vriendelijke ontvangst. Perfect ontbijt Goede ligging
2 out of 5
by A verified traveler

Posted 2 Dec 2019 on Hotels
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Comment from Hotel Management
5 Dec 2019 by Febe Foncé, Hotel Management
Best, First of all we would like to thank you for choosing our hotel Mercure Ostend for your holiday in Ostend. We would also like to thank you for the time you have taken to contact us. We are sorry that your stay did not fully meet your expectations. We hope to welcome you back to us in the near future. With kind regards, Bert Degryse General Manager
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