Ratings based on 42 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2023 on Hotels
by A verified traveler
Posted 29 Jun 2023
スタッフの対応は親切でとても良かった。温泉もとても良かったし、部屋も清潔で広かった。機会があればリピートしたいおすすめのホテルです。
by A verified traveler from Wellingborough
Posted 20 May 2023
Thoroughly enjoyed my two night stay with half board, it felt really pampering and luxurious and excellent value for money. My Japanese style room was enormous and very comfortable. Having the onsen baths just a few floors down meant that I could enjoy it in just a few moments from leaving my room. I particularly loved the outdoor pool set into the forested cliffside, especially when it is lit up at night. There are lots of little touches like the free popsicles outside the bath area, and the free refreshments in the lounge overlooking the garden. I tried two of the four private baths, easily gaining access as the hotel seemed fairly quiet when I was there. The breakfast buffet was enormous, mostly Japanese style but so much choice. Dining is in your own private cubicle within the dining hall. The half board multi-course dinner was complete luxury, every course was gorgeous and delicious (although the attendant had to explain to me how to eat a few of the dishes). There is a surprising amount of English: on many of the signs and information notices around the hotel, and various staff could speak at least some English. The staff were all very helpful and friendly. It's a fairly new hotel so everything seems in good condition and very clean. It's quite a steep hike up to the hotel but luckily the hotel shuttle will meet your train, or drop you off for departure at the train or at the highway bus to Sendai.
by A verified traveler
Posted 14 Sep 2022 on Hotels
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Posted 16 Feb 2024 on Hotels
住了兩晚，無論房間浴場餐食服務都非常到位，沒有讓我們家人有皺過眉頭的狀況過，常出國旅遊的女兒評語---優秀
by A verified traveler
Posted 4 Feb 2024
鳴子温泉は最高に泉質がいいです
こけしが有名なのでお土産に買うことをオススメします。リピートしているくらい鳴子温泉いいです
by A verified traveler
Posted 29 Dec 2023 on Hotels
全体として非常に良い宿です
強いて言えば、大浴場、貸切風呂ともに1つの源泉から来ているので同じ湯です
by A verified traveler
Posted 25 Nov 2023
大浴場の脱衣所がちょっと寒く感じた!
その日の気温に合わせて､もう少し温度を調節して欲しい
by A verified traveler
Posted 16 Nov 2023
温泉が広くて充実していました
