Ratings based on 298 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Good location. Nice staff
Comment from Hotel Management
26 May 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you for your businessImprovementWe look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 19 May 2024
The hotel is very convenient location. To shopping and transportation all are walkable. The staffs are very friendly and helpful. I and my family will come back.
Comment from Hotel Management
19 May 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you very much for choosing our hotel among many others. We also appreciate you taking the time out of your precious time to write this review. We hope that our hotel's location and rooms have helped you have a wonderful trip. And I am very honored to hear your compliments about our staff as well. If you ever come to Osaka again, we would be very happy if you would add our hotel to your list. We look forward to welcoming you again. Tokyu Stay Osaka Hommachi Reception
5 out of 5
by A verified traveler

Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Tokyu Stay Osaka HonmachiFront Desk SASAKI, Hotel Management
Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.We hope you will stay with us again when you come back to Osaka.
4 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Tokyu Stay Osaka Honmachi A.Bando, Hotel Management
Thank you for your staying with us.We're glad that you satisfied with our hotel.We hope you'll have an oppotunities to visit us again.
4 out of 5
by A verified traveler

Posted 12 Apr 2024
Excelent location. Walking distance from everything we wanted to do. Limitted Breakfast selection but very good. I would recommend this Hotel
Comment from Hotel Management
12 Apr 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you for choosing our hotel. We are glad to hear that you were satisfied with our location and room. We are also very pleased to have you as a valued guest. Thank you for taking the time to write this review. It motivates us to provide better service. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 12 Apr 2024
I enjoyed my stay! The staff was excellent and courteous. The room was very comfortable and the aircon worked great! The shower was wonderful too! Everything was fantastic, thank you for your great service!
Comment from Hotel Management
12 Apr 2024 by A.Bando, Hotel Management
Thank you so much for your stay with us.We're glad to hear that you're satisfied with the facilities of the rooms.We hope you'll stay with us again If you have the oppotunities
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Stayed here 4 nights - was an ideal location and we found it absolutely fine to use as a base whilst we did days trips
Comment from Hotel Management
27 Mar 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you very much for using our hotel. We are glad that you were generally satisfied with your stay. If you come to Osaka again, please make a reservation at our hotel. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Comment from Hotel Management
16 Apr 2024 by Reception A.Bando, Hotel Management
Thank you for your staying with us.We're glad that you like our facilities and service.We hope you'll stay with us again if you have oppotunities to visit Osaka.
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Really good location for exploring Osaka for a few days! Basic but comfortable installations, simple but very nice breakfast as long as you like Japanese breakfast and don't expect too many western options. I kind of miss their udon noodles! Reception staff spoke English and helped us forward our luggage to our next destination. There were some construction works going on in the building while we were there, but we didn't hear any noise and didn't have any issues.
Comment from Hotel Management
22 Mar 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you very much for choosing our hotel.Our staff are delighted to hear that you were satisfied with your stay.We hope that you will use our hotel again when you come to Osaka.Tokyu Stay Osaka HonmachiFront desk MIYOUNG.J
3 out of 5
by A verified traveler

Posted 20 Mar 2024
Reception staff for check in was mediocre and the room gave us no problems. Definitely couldn’t have stayed for more than 2 nights. Very small rooms, bed situated pretty much next to the entry door. WiFi not good. Liked the in room laundry.
Comment from Hotel Management
21 Mar 2024 by 東急ステイ大阪本町 フロント, Hotel Management
Thank you very much for staying at our hotel.Our staff would like to take this opportunity to thank you for your satisfaction during your stay.We hope that you will visit our hotel again when you come to Osaka.Tokyu Stay Osaka HonmachiFront desk MIYOUNG.J