Ratings based on 780 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2023
It was nice and cozy
by A verified traveler
Posted 10 Oct 2019 on Hotels
by A verified traveler
Posted 9 Sep 2019
by A verified traveler
Posted 23 Jun 2019 on Hotels
by A verified traveler
Posted 24 Apr 2019 on Hotels
by A verified traveler
Posted 5 Apr 2019 on Hotels
This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.
Comment from Hotel Management
26 Apr 2019 by Smile Hotel Namba staff : Chan, Hotel Management
Thank you for your precious comments.
We are so sorry about the location and the size of the rooms and beds. However, we always try our best to make all our guests satisfied. We are very pleased to have your appreciation. Thank you very much. We are looking forward to seeing you again.
by A verified traveler
Posted 12 Feb 2019
by A verified traveler
Posted 24 Nov 2018 on Hotels
Was a good room to stay in. Met all our needs.
by A verified traveler
Posted 22 Oct 2018 on Hotels
by A verified traveler from Hk
Posted 12 Oct 2018
Toilet in room is too small.
The check out time is a bit too early which is 10am.
Other than these all over is good
