Ratings based on 979 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 24 Mar 2024
Sadly, this was the worst hotel I stayed in during a 2 week trip to Japan. Bedroom was unbelievably hot & noisy. Pj’s supplied were nylon type material. Breakfast was very limited & not possible to get hot tea, even if supplying own tea bag. Not possible to have lunch in the hotel. Staff not very helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023
5 out of 5
by A verified traveler

Posted 23 Sep 2023
Very close to station but quiet.
2 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Beds were hard as a rock, and there were book lice in the bathroom. But the staff were friendly and they cleaned the rooms daily
4 out of 5
by A verified traveler

Posted 5 Jul 2023
All great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2023
3 out of 5
by A verified traveler

Posted 7 May 2023
Good location. Only 1pillow provided. Pillow not soft.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2023
4 out of 5
by A verified traveler

Posted 1 May 2023
Property easily accessible to Shinkansen
3 out of 5
by A verified traveler

Posted 30 Apr 2023
Property was close to station and convenient. But rock hard beds and pillows made it hard to sleep. No coffee or black teabags supplied.
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