Ratings based on 995 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Stayed at this place for 8 nights. RIHGA PLACE HIGOBASHI is in a great location for shoppers because it is between Namba and Umeda. Staffs are nice and able to communicate in English. Room is really clean plus alternative room services everyday to stay at. We could choose services between full services or limited services. We really appreciate our stay at this place.
4 out of 5
by A verified traveler

Posted 1 Apr 2024
Good for price
4 out of 5
by A verified traveler

Posted 28 Mar 2024
Over all a good option though the area of town is a business district so not ideal if you are looking for a walkable option to other tourist attractions. It is right next to a subway line though so moving around the city is easy. Something that could use improving is the washing of the comforters as I found long hairs on mine.
4 out of 5
by A verified traveler

Posted 26 Feb 2024
The lack of a place to put one let alone two suitcases is disappointing.
Comment from Hotel Management
28 Feb 2024 by RIHGA PLACE HIGOBASHI Manager, Hotel Management
Dear Mr/Ms DavidThank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Rihga Place Higobashi Front Manager
4 out of 5
by A verified traveler

Posted 15 Feb 2024 on Orbitz
Good the same every day For 4 nights
Comment from Hotel Management
21 Feb 2024 by Rihga Place Higobashi Front Manager, Hotel Management
Dear Mr./Ms. Doungsamorn Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
4 out of 5
by A verified traveler

Posted 7 Jan 2024
We have been sending our luggage to our next hotel without a problem the whole trip but this hotel doesn’t offer that service. Told us to it ourselves with 7-11. And very rude about it too.
Comment from Hotel Management
11 Jan 2024 by RIHGA PLACE HIGOBASHI Manager, Hotel Management
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Posted 3 Nov 2023
Sold as a double room but 2 people would struggle in this room as it was small even for 1 person. The toilet was so close to the bathroom door you had to step over it to get into the rest of the bathroom. I was on the 11th floor but the outside noise was excessive.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023