Ratings based on 211 Verified Reviews

4.2 out of 5
100% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing place to stay!

Posted 27 Dec 2023 on Hotels
This place was a brilliant home base while exploring Osaka and the wider Kansai area. While it's not on a JR Lin if you're using the JR Pass, it's a 5min walk from the closest subway line, so despite it looking far out it's actually really close. I loved having our own washing machine so we could do our own washing, and the room was easily adaptable to our needs with a heat pump and balcony for airing/heating. The only thing is that the link on the website for direction leads you to the place next door instead of here. The real name of this place is Pier Grace Kozu, despite the booking being for PG Kuromon so be careful about that.
Comment from Hotel Management
29 Dec 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
4 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very happy that you rate our hotel highly. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. If you have a chance, please come and visit our hotel.
5 out of 5
by A verified traveler

Posted 1 Nov 2023 on Hotels
Comfortable and convenient, close to market and grocery store
Comment from Hotel Management
1 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Nice place with laundry and in an convenient location.
Comment from Hotel Management
1 Nov 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
5 out of 5
by A verified traveler

Posted 26 Aug 2023
Clean, well priced, solid location - near busy parts of town but not IN a busy part of town.
Comment from Hotel Management
27 Aug 2023 by PG Kuromon, Hotel Management
Thank you for using PG Kuromon. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with your valuable opinion. If you have another chance, please visit our hotel.
5 out of 5
by A verified traveler

Posted 18 Mar 2023 on Wotif
Nice place with helpful and friendly staff
Comment from Hotel Management
19 Mar 2023 by PG Kuromon, Hotel Management
Thank you for using PG Black Gate. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to provide us with valuable opinions. If you still have a chance, please visit our hotel. We will sincerely wait for your visit.
4 out of 5
by A verified traveler

Posted 2 Aug 2021
Good place
Comment from Hotel Management
17 Sep 2021 by PG Kuromon, Hotel Management
この度は、PGkuromonのご利用誠にありがとうございました。 当館につきまして、高くご評価いただき大変嬉しく思っております。お忙しい中貴重なご意見をお寄せいただき誠にありがとうございました。 また機会ありましたら是非当館に足をお運び下さいませ。心よりお待ちしております。
5 out of 5
by A verified traveler

Convenient

Posted 14 Mar 2020 on Hotels
The hotel is in a very convenient location and the rooms where nice a tidy.
Comment from Hotel Management
17 Mar 2020 by pg, Hotel Management
Thank you so much to stay here! We are pleasure you stay comfortable. Thank you!
5 out of 5
by A verified traveler from United states

Posted 1 Feb 2020
Very responsive, and nice. The room itself is spacious enough and clean. When we go back again and looking for a cheap but nice hotel, PG kuromon is on my list. Thank you!
Comment from Hotel Management
3 Feb 2020 by pg, Hotel Management
Thank you so much to stay here! We are looking forward to seeinng you again!
4 out of 5
by A verified traveler

Good but... still good

Posted 2 Dec 2019 on Hotels
Overall stay is good. Location from Namba station is about 10-15mins walk away. My bad that I cancelled my initial reservation bcoz when I checked back the price dropped so I rebooked my stay for a family of 3 (and I did that twice!). I should’ve guessed the room size shrank accordingly too! My room size was FAR from what I saw on their site! But again, it’s probably my fault on miscommunication.
Comment from Hotel Management
3 Dec 2019 by pg, Hotel Management
Thank you so much for staying here. We are looking forward to seeing you again!