Ratings based on 607 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Dec 2019 on Hotels
Comment from Hotel Management
30 Dec 2019 by Umeda OS Hotel Reception, Hotel Management
この度は梅田OSホテルにご来館いただき誠にありがとうございました。 お客様にご満足いただけるホテルを目指し、日々精進してまいります。　 梅田OSホテル　フロント Thank you for coming to UMEDA OS HOTEL. We will keep improving our service to satisfy our customers. Umeda OS Hotel Reception
4 out of 5
by A verified traveler

Posted 24 Nov 2019 on Hotels
Comment from Hotel Management
24 Nov 2019 by UMEDA OS HOTEL, Hotel Management
Dear guest sincere thanks for your recent stay with us at the UMEDA OS HOTEL. We are very pleased that you kindly shared your experience with others. All of us at the hotel look forward to welcoming you again when you’re next in here.
4 out of 5
by A verified traveler from London

Posted 23 Oct 2019
Comment from Hotel Management
27 Oct 2019 by Umeda OS Hotel Reception, Hotel Management
Thank you for coming to Umeda OS Hotel. We will keep improving our service to satisfy our customers.
4 out of 5
by A verified traveler from Singapore

Umeda OS Hotel

Posted 21 Sep 2019 on Hotels
Location was very convenient as less than 10 min walk to major malls and 5 min away from food alley. What is great is that amenities are self service and guests take only what is needed to cut down waste.
Comment from Hotel Management
26 Sep 2019 by UMEDA OS HOTEL front desk, Hotel Management
Thank you for staying UMEDA OS HOTEL this time. We are so happy the location of our hotel can be helpful for your trip. Thank for your comments and We are looking forward to your next stay at our hotel. UMEDA OS HOTEL front desk
4 out of 5
by A verified traveler

Oldie but goodie

Posted 18 Jul 2019 on Hotels
Hotel needs updating but clean and super convenient
Comment from Hotel Management
3 Sep 2019 by Umeda OS Hotel Reception, Hotel Management
Thank you for coming to Umeda OS Hotel. We will keep improving our service to satisfy our customers.
5 out of 5
by A verified traveler

Posted 9 Jul 2019
Comment from Hotel Management
3 Sep 2019 by Umeda OS Hotel Reception, Hotel Management
Thank you for coming to Osaka New Hankyu Hotel. We will keep improving our service to satisfy our customers.
4 out of 5
by A verified traveler

Posted 5 Jul 2019 on Hotels
Comment from Hotel Management
3 Sep 2019 by Umeda OS Hotel Reception, Hotel Management
Thank you for coming to Osaka New Hankyu Hotel. We will keep improving our service to satisfy our customers.
4 out of 5
by A verified traveler

Posted 12 Jun 2019 on Hotels
Excellent location nearby Umeda station & JR Osaka station. However, this hotel should consider a renovation. At least upgrade to card reading locks instead of handing out a chain of keys
5 out of 5
by A verified traveler

Great Location

Posted 2 Jun 2019 on Hotels
Everything was ok just two negative points: the lobby was very small, incontinent, and no wifi in the lobby. Also, the rooms are very small.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2019
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