Ratings based on 150 Verified Reviews
4.2 Room cleanliness
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Great location. JR station very close.
Comment from Hotel Management
13 Jun 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are especially pleased to hear that you were satisfied with our location and that you had a pleasant stay. We would also like to thank you again for your comments on our facilities and services.Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 20 May 2024
They have a big screen like a projector in their room, so we enjoyed it to watch YouTube until midnight. We could feel relaxed and spend happy time.
Comment from Hotel Management
22 May 2024 by minn十三, Hotel Management
Dear Guest,Thank you for choosing our hotel and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the big screen projector in your room and had a relaxing and happy time watching YouTube until midnight.Your positive feedback encourages us to continue providing the best possible service and amenities for our guests. We look forward to welcoming you back for another enjoyable stay.Thank you once again.Best regards,Hotel Management
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by minn十三, Hotel Management
この口コミを共有してくださり、ありがとうございます！お客様が私たちのホテルを5つ星評価してくださり、大変光栄に思います。前の宿泊先で不満足な経験をされた後に、Minn Shin Hotelがお気に入りの場所になったと聞いて、とても嬉しく思います。また何かございましたらお気軽にお問い合わせください。
by A verified traveler
Posted 29 Apr 2024
Easy check in process. Property is close to Shin Osaka train station. Generally a nice place to stay. But a few issues in regards to the maintenance of the property. I’ve stay at Minn Shin Osaka previously in 2019 and the property was much newer at the time. This time there are scuff marks in the wall, the shower/laundry room has a strong wet mildew smell, under the bed was a lot of dust balls and dirt, scrape marks on the floorboards throughout the room. I liked the property but just a few small things to share.
Comment from Hotel Management
30 Apr 2024 by minn sinnosaka, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your detailed comments on our facilities and services. We will take your comments about cleaning into consideration for future issues. Your direct words and comments are most precious to us, and are a source of encouragement for us at the hotel. We will continue our efforts to become a hotel that is loved by everyone, and we look forward to your continued patronage. We sincerely look forward to welcoming you again.
by A verified traveler
Posted 18 Apr 2024
No iron no dryer and no proper communication
by A verified traveler
Posted 14 Apr 2024
Value for money. Great and clean accommodation.
Comment from Hotel Management
17 Apr 2024 by minn十三, Hotel Management
Thank you very much for your valuable feedback! We truly appreciate your kind words about the "value for money" and the cleanliness and quality of our accommodation. It's an honor to hear that you found our services to be satisfactory. We remain committed to providing exceptional experiences for our guests, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 27 Mar 2024
Hotel is close to JR station and rooms are spacious.
Comment from Hotel Management
29 Mar 2024 by minn十三, Hotel Management
Thank you very much for your feedback! We're glad to hear that you found our hotel conveniently located near the JR station and that you enjoyed the spacious rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future!
by A verified traveler from Winter Garden
Posted 26 Feb 2024
This hotel is close to the Shin station and walkable convenience store. The staff were very helpful and treats guests with respect. They make sure that they attend to their guests needs even going extra mile to help on simple stuffs like delivery. Thank you Minn Shin, I will book this hotel in the future.
Comment from Hotel Management
28 Feb 2024 by minn十三, Hotel Management
Thank you for staying at our hotel and for posting your review. We are very happy to hear that you enjoyed your stay with us. Once again, I would like to thank you for your comments. Please use it the next time you use it. We will continue to strive to be a hotel that is loved by everyone, and we look forward to your continued patronage. We sincerely look forward to seeing you again.
by A verified traveler
Posted 30 Dec 2023
The room is relatively big for the price and the room is well equipped with wasiing machine, detergent and drying rack.
Comment from Hotel Management
13 Jan 2024 by minn十三, Hotel Management
この度は当ホテルにご滞在戴き、口コミをご投稿くださいましてありがとうございました。快適にお過ごし戴きましたご様子を伺い、大変嬉しく存じます。また、各施設、サービス等にコメントを頂戴しましたこと、重ねて御礼申しあげます。お客様からの直接のお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
13 Jan 2024 by minn十三, Hotel Management
この度は当ホテルにご滞在戴き、口コミをご投稿くださり、また高評価をいただき、ありがとうございます。 今後共、皆様に愛されるホテルを目指して、努力を続けて参りますので、引き続きのご愛顧をお願い申しあげます。またのお越しを心からお待ちしております。
